I have been welcomed by a new group of work friends! - Sales Development Representative Productboard Employee Review

Working for Productboard is a dream come true. Though I didn't know what we did before joining, our Product, People, and Customers are delightful at every turn. There are also great benefits like an in-person company kick-off, performance-based bonuses, healthcare, and more. I get to work remotely, but this isn't common in our hiring for current roles with the majority being hybrid.

Productboard is a startup so that means the future of the Product can change in a moment. This can be frustrating for customers and is something to settle in to and try your best to attend to their needs. Our leadership is supportive and doesn't make lofty assumptions on what's possible.

Some great colleagues to work with and experimentation with AI is heavily encouraged

CEO has a massive ego, lack of strategic vision and is an awful communicator which has resulted in at least four rounds of layoffs and entire executive team turnover multiple times over the last couple of years. GTM has been blamed for lack of growth and has been gutted on multiple occasions despite almost no meaningful product development over the last 2-3 years. CEO stated during company kickoff that the company was “burning the boats” of the core product to focus on a new AI product, but the new AI product is actually more like an add on that lacks any commercial viability on its own. Considering Productboard markets itself as a tool for PMs to understand customer needs and ship products that address them, it’s mind blowing that all of the product decisions have been based on the CEO’s “vision” and have been at the expense of what prospects and customers have actually been asking for which has in parallel tanked win rates and sent churn through the roof. CEO only trusts a few people in his inner male-only circle who do nothing but agree with him and pump his ego. Head of product growth is CEO’s right hand man and a great example of this - he’s been promoted and given tons of additional responsibility despite revenue contracting by double digits, activation falling through the floor and churn skyrocketing.