Pros
Salary, 9/80, Xmas week off
Cons
GBS is poorly managed, unrealistic performance expectation, you will be perpetually overworked. They do not have enough people to do the job, and keep pushing "efficiency" as a way to alleviate what is too much work. GBS management is not aligned with the people putting in the requisitions and have no idea what is taking place beyond "TPS reports". GBS is a cost center, there is no revenue to the business unit, so the only metric they have is to squeeze cost. To prove that point, They just went through layoffs to reduce cost while other business units have growing business and revenue - meaning more is needed from GBS (can you say "death spiral"?). Just stupid. Unless you're about to lose everything, find work elsewhere. And even then you might consider losing everything.