Valuable experience overshadowed by toxic management - Case Manager Resilient Health Employee Review

Great leadership Decent pay Employee feedback is heard

Large caseloads, Not enough employees

If I’m being completely honest, there aren’t any pros.

Everything is based on metrics and productivity. It’s hard to be productive when you have to work with out of date, broken, equipment. I had to share a label printer with another coworker for 9 months because hers stopped working. It’s really hard to work productively when two people are having to share one printer to get their work completed. I was able to find a work around but it slowed me down significantly. If someone quits, and management goes to fill the vacancy, your departmental metrics HAS to be at 100% in order for it to be approved. We had one vacancy position take 10 months to be approved and filled. We haven’t been fully staffed in almost 2 years. I wouldn’t recommend anyone to work here. It’s terrible.