Pros
Good experience for recent grads - if you can stick it out for 18-24 months, and do a halfway decent job, you'll have recruiters fighting over you. Good stepping stone to higher-paying sales jobs. If you can sell copiers, you can sell anything.
Cons
Extremely high turnover. Most employees last less than a year, and turnover here is higher than the rest of the industry. Low base pay, extremely low commission and bonus opportunity, even if you're over quota. Managers are forced to micromanage all employees, regardless of performance. If you want to do well here, you need to work at least 12 hours a day - be in the office before 7, get out in the field by 9, back to the office at 5, don't leave til 7 or 8. Internal processes are a nightmare right now, due to the Ricoh/IKON merger, inventory constraints and billing issues. Way too many internal meetings and pointless trainings.