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      Sermo

      Engaged employer

      Sermo reviews

      Unpleasant experience - Survey QA Sermo Employee Review

      2.0
      8 May 2023
      Survey qa
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pro that I can share is you get permanent wfh, that’s it.

      Cons

      Rigid. No manage to contact. ill treated junior employees. Micro management.

      avatar
      Sermo Response
      2y
      Thank you for your feedback – we appreciate you sharing your experience with us, and we take all feedback seriously. We are glad to hear that you enjoyed working from home and we aim to provide our employees with flexibility and work/life balance. 2023 has been a challenging business year. Companies globally, including Sermo, are staying focused on organizational efficiencies and profitable areas of business, and we have made important and, at times, difficult decisions to address some inefficiencies within the company. We sincerely thank you for your work and wish you the very best on the road ahead.

      Explore other reviews about Sermo

      5.0
      20 Nov 2025
      Qa automation engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve been with Sermo for over a year, and I only have good things to say. The company has an amazing culture that truly values collaboration and growth. I really appreciate how well-organized the processes are, especially around sprints and releases, it makes work efficient and clear. The team works together seamlessly, and management consistently takes the time to check in and help resolve any blockers, which shows they genuinely care about our success. Overall, it’s a fantastic place to work.

      Cons

      I have no cons to mention.

      1
      avatar
      Sermo Response
      3mo
      Thank you for the kind words and for being part of the Sermo team! We’re so glad to hear that you’re enjoying the culture, collaboration, and the way we run our processes. It means a lot to know that our support and teamwork are making a positive impact. We appreciate all that you do!
      2.0
      6 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, Fully remote. Get to work with lots of smart people

      Cons

      Cons come down to disorganization and bad leadership Priorities, including key company KPIs, change constantly. What's important today might be meaningless next month. Lack of focus on the core product. Sermo's main offerings stagnate, while the engineering team is forced to spend time on irrelevant, low-value initiatives Poor leadership. CEO does not accept criticism. Sermo incentivizes kissing up to the CEO whenever possible. The CEO also micromanages areas where he has little expertise, and the product suffers because of it. Short-termism, meaning a lot of broken or duct-taped systems

      2
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