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      Company was horrific - Technical Support Agent ServerPlus Employee Review

      1.0
      19 Mar 2026
      Technical support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, not much else

      Cons

      Very poor pay, very poor training with impatient underpaid trainers, work is draining and you get yelled at by customers often. Absolutely no benefits for working here either. I guess they think work from home is enough. As if thats not enough, they will cut your hours on a whim. Just not worth it. You're better off working at Mcdonalds, honestly.

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      5.0
      9 Jul 2025
      Manager of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Always willing to try new strategies to adapt and overcome issues It quickly becomes like a family unit Pay is decent at least for upper management

      Cons

      No Insurance Benefits Sometimes tools can be trial and error but this is more a learning curve than a con

      1.0
      27 Jun 2025
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      None because this is a scam!

      Cons

      1. Scam! They say $11-16/hr when we only got is roughly $2-3 per hour! 2. Scam! They say full time but ask you off work 3-4hrs before your shift ends 3. LITERALLY NO ROOM FOR MISTAKE. ONE SKIPPED STEP THAT'S IRRELEVANT BUT IS "PART OF THE STEP" OR EVEN JUST ONE MISPELLED WORD. THEY WILL CALL YOU OUT. 4. They will always put you on training, upskilling but pay is barely recognizable. 5. Super queueing!!!! SO THIS COMPANY IS A SCAM AND A TRAP

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