Review - Anonymous employee Smyle Creative Employee Review

2.0
3 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid working. Multiple UK locations. Some great people in the teams. Good leave policy. Health insurance and wellness perks available. Good client list.

Cons

Poor project management and micromanagement. Poor work/life balance and overall culture - long additional hours a given and expected. Legal minimum pension contributions. No bonuses.

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Smyle Creative Response
1y
Thank you for your thoughtful feedback. We’re pleased to hear that you value the hybrid working model, our multiple locations, and the benefits we offer. It’s lovely to see you valued your colleagues and the variety of clients. Thank you also for sharing your constructive feedback on things we need to do better. We acknowledge the concerns you’ve raised regarding project management and work-life balance. These are important areas we’re continually working to improve. We understand that long hours can impact work-life balance, we are reviewing ways to address this, ensure our teams feel supported and ensure our teams are able to find that balance when our clients / projects ask a lot of us. Regarding pension contributions and bonuses, we recognise that these are key areas for employee satisfaction, and we will evaluate them further as part of our ongoing review of compensation and benefits which we have done some great work on improving and enhancing over the last few years. Thank you again for sharing your insights and feedback.

Explore other reviews about Smyle Creative

2.0
24 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It gave me income stability for just a year. Hiring me as a permanent employee was a decision not thought through. It would have been better to offer the role as temp work/fixed term contract.

Cons

Low salary, average/bare-minimum benefits package, and hybrid mode. No annual review. I felt very isolated and bored in this job because micromanaged, and there was rarely any contact with other team members as part of the job or in the office. My job could be done in 3 days a week rather than 40 hours. The manager was missing key knowledge to support and supervise me, they would -most of the time- redirect me to "claude AI", resulting in feeling that I have to figure out everything by myself and being anxious about potential mistakes, which could impact the employees severely. In general, the working standards were very low. I have seen poor integrity, very poor care for others, and immature behaviours from a few leaders. The Fora office in Albert House is not great. No natural light in the office, and a very dark kitchen. No company culture. I confirm the lack of diversity mentioned in Glassdoor several times.

5.0
2 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive, kind atmosphere, fun work. Lovely people.

Cons

High pressure clients, fast timelines.

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