It's safe to drink the Kool-aid. This place is that great. - Marketing Southwest Airlines Employee Review

5.0
11 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Everyone, and I mean EVERYONE has a happy energy about them. Make no mistake about it, this culture is special. As an intern, you get the opportunity to actually sit in on meetings and contribute to major projects early on. Your coworkers will become like family, and obviously - the flight benefits.

Cons

It varies on what department and manager you have, but sometimes you are given a little too much independence. I've gone days without ever even seeing my manager so it's relatively easy to be idle.

Explore other reviews about Southwest Airlines

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and company work perks outside of insurance

Cons

Can sometimes be long hours due to scheduling conflicts

4.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company as whole, it great company to work for. Each stations differ. Great benefits, Free flights and up to 90% discounts with other airlines. Top out pay is great, Some flexibility with shift trades, not very much in supervisory position based on who you work with.

Cons

Customers can be very brutal, Station manager cannot be trusted, micro-manages, and has no coaching skills, makes work uncomfortable,

See reviews by: Helpful|Rating|Date|All