Pros
Semi-competitive pay, it's a job.
Cons
Only 2 weeks vacation regardless of experience level, unless you are management. Then you get 3. Retirement benefits are almost nothing. They really seem to be clueless about employee moral. The worst part is, senior management has the attitude that it's a good business practice to take systems that used to have 10-15 people supporting them and dwindle that down to the bare minimum 1-2 to barely meet compliance, but not address any problems. They really are looking at things from a day to day perspective. It's sad because their customers probably have no idea how understaffed and undersupported they are. They are living off of a reputation and existing contracts for now. Many customers are getting a clue and are abandoning them. They have begun outsourcing what remains of the already extremely thin staffing levels. They have done several waves of layoffs and are pushing the work to people in Russia who have no experience or knowledge of the systems. Forget any hope at advancement, any left are lucky to even still have a job. All that will be left of this company soon are managers and Russians with no experience. Stay away from this company!