Unfortunate experience - Account Manager Studio98 Employee Review

2.0
5 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Earning in USD allows remote employees in lower-income countries to maintain a relatively comfortable lifestyle. However, two wrongs don’t make a right — the financial benefit doesn’t excuse the emotional turmoil, family sacrifice, and poor leadership structure that come with the role.

Cons

My experience as an employee at Studio98 was nothing short of horrendous. The lack of work-life balance led to burnout and numerous other issues. Studio98 employs remote staff from around the world to save costs, often comparing salaries to local standards rather than the standard of the country they serve. As a result, employees work American hours, causing turmoil at home and making normal family life nearly impossible. There is no proper onboarding or training structure, leading to confusion for new employees who sometimes spend weeks or months figuring out their roles. Over the past five years, six different people have filled one executive role, highlighting instability in leadership. Communication is weak, and the environment is chaotic. Efforts to improve service quality or address issues are often dismissed by upper management. Despite claiming to be ethical, the company frequently adds new services without proper training. This leaves staff delivering subpar work.

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Studio98 Response
8mo
Thank you for dedicating your time to submit this feedback. Reviewing your criticism was difficult, and I want to begin by affirming the difficulty and hardship that accompanied your departure. I genuinely regret how your tenure concluded and any instance where your experience left you feeling undervalued or unsupported. The challenges you noted regarding work-life balance and operational chaos are significant. We fully disclose our operational requirements during the hiring process: we run on U.S. Eastern Time (ET) hours. This is the standard for the American small and mid-sized businesses we serve, and it is a necessary requirement for delivering consistent customer service to that market. However, clarity on hours does not excuse operational challenges. We understand that relying solely on time zone requirements without sufficient process documentation and system support creates an heavy workload. For the stress and confusion that created, we continue to take responsibility for system documentation, and establishment of policy, processes, and procedures. I'm grateful for the effort and loyalty you and others contributed to Studio98. Your work helped us grow, enabling us to build a more stable foundation. I wish you every success in your career and life ahead, and we truly appreciate the role you played in our journey.

Explore other reviews about Studio98

5.0
4 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Working here has been one of the most rewarding experiences in my career. The company genuinely values initiative and creativity — if you have an idea, people listen, and more often than not, you’ll get the chance to make it happen. Leadership encourages open communication and gives you the autonomy to manage your projects while still providing solid support when you need it. The culture strikes a great balance between professionalism and approachability. Teams are collaborative, and there’s a clear focus on delivering quality work without losing sight of people’s well-being. As a Project Manager, I’ve been able to work closely with both clients and developers, and it’s refreshing to see how much emphasis is placed on long-term client relationships and continuous improvement. There’s also a strong push for learning and growth — whether it’s upskilling through new tools, certifications, or just being part of forward-thinking discussions around AI and process automation. It’s the kind of place where you can genuinely evolve with the company. 1. Leadership that listens and empowers 2. Culture of ownership and accountability 3. Strong collaboration across departments 4. Focus on quality and long-term vision 5. Opportunities to learn and grow with modern tech

Cons

Honestly, no major cons — just the usual growing pains of a company that’s moving fast and scaling.

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Studio98 Response
6mo
Thank you for sharing such a thoughtful and detailed review. We’re grateful for your contributions and glad to hear that the culture of collaboration, ownership, and growth is resonating with you. Your feedback on leadership, innovation, and continuous improvement means a lot to the company. We’ll continue investing in our people and evolving together. Thank you for being an important part of the team.
3.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Flexible time. Friendly - Family-like

Cons

Management and the way they make company decisions. even when Full-time, without warning they let staff go.

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Studio98 Response
6mo
Thank you for your feedback and for the years you dedicated to Studio98. We are glad to know that you valued the flexibility and the friendly, family-like atmosphere we strive to cultivate here. We also note your concerns regarding management decisions and recent staffing changes. While business needs sometimes require difficult transitions, we aim to navigate these shifts as thoughtfully as possible. We appreciate your recommendation and wish you success in your next steps.
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