Poor culture with misplaced priorities - Anonymous employee THG Ingenuity Employee Review

2.0
8 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent opportunities to learn Good work-life balance (strongly dependent on line management) Reasonably competitive starting salary

Cons

Incredibly poor growth for salary, especially with team members that need it most. Results in staff leaving and more money being spent on recruitment and contractors to fill the gap that could have been rectified easily. Only when someone's out the door do they give them a counter-offer. Insulting. Wants to act like it's a huge enterprise but can't get the basics right. Completely misplaced priorities when it comes to technical implementation and is more interested in rolling out tech and buying new products than ensuring what we have works. Direct reports suffer due to HR policy surrounding performance reviews and bonuses. They don't want to give the bonus or the salary increase based on performance, so decrease the performance ratings to save money. Despicable way to treat people when they're already underappreciated.

Explore other reviews about THG Ingenuity

5.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

At THG every challenge is an opportunity, every idea is valued, and every individual is empowered to grow.

Cons

Certain times there will be a miscommunication on how a certain process needs to be handled, but nothing that isn't figured out within a small-time frame.

2.0
14 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You’re quickly thrown into the deep and and get up to speed with all activity and project involvement. Good social atmosphere.

Cons

Harassment, bullying, and intimidation are management techniques frequently used, with those responsible being protected by the business when challenged. There are a lot of senior managers / directors who are in roles despite having no experience or training, suggestive of the poor people skills (some of whom have no idea what they’re asking for). Starting salaries can be good, but it’s near impossible to get any compensation benefit once through the door, despite good performance. Most promotions are title-only. WFH policy is not consistent either. Some teams are 1-person, yet they need to travel a great distance to sit in the office alone, yet other teams seem to pick and choose their own days, which seems to be fine.

2
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