My experience was terrible - Anonymous employee The Entourage Employee Review

1.0
2 Jul 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some friendly and talented people in the lower ranks

Cons

My initial review was removed after 4 years of it being up with a high helpful rating. I've bothered to log on again, some 4 years later, just to put up ANOTHER review to try to be clear about why you should avoid this company without posting anything that might contravene any guidelines and be vulnerable to a review. I witnessed extremely unprofessional behaviour by senior staff. In my experience, the culture that the Entourage sold was not more than skin deep, and was a burden to most of the employees rather than a source of inspiration. I personally witnessed harassment of employees, employees crying in the bathroom and drug use on the premisis by senior staff. I saw distraught customers refused refunds that they were promised, and put on predatory credit plans. Most of the positive reviews on the site are by current employees, and they share extremely similar good points and bad points. They are all five stars. When I worked at the Entourage, I was asked to use my personal social media accounts to support the business and advertise it to my friends and family. I have no way of knowing whether or not a similar instructuion was given to current staff for glass door.

Explore other reviews about The Entourage

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

My direct manager was genuinely one of the highlights of my time there. Supportive, communicative, and actually invested in helping me get up to speed quickly. Clear with expectations and always approachable, which made the short time I was there a lot easier to navigate.

Cons

I was made redundant after just one month, which left me equal parts shocked and deeply disappointed. What makes it worse is the obvious disconnect between the company’s financial situation and its decision to hire in the first place. If the business isn’t hitting revenue targets and is under financial pressure, making people redundant should not come as a surprise, but hiring new staff in that climate absolutely should not happen either. New employees turn down other opportunities, uproot their routines, and put real trust into a company. To be made redundant a month in makes that feel like a complete waste.

2.0
24 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great learning experience for people early in their careers. Some good people in the company who have a lot to contribute and share. Interesting industry working directly with business owners. A couple of good leaders in the business at Director level.

Cons

Delusional at the top, self-obsessed owner. Money focussed rather than people or impact focussed. No HR and some very unprofessional behaviour.

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