An Unfortunate Experience. - Anonymous employee Urban Systems Employee Review

1.0
30 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to work with a few extremely talented people.

Cons

There is a trend throughout most of the project teams to hoard work/tasks, but remain completely unwilling to finish them (even if someone more qualified has the capacity to help out). Unlike most consultancies I have worked with, the responsibility to remain billable lies solely on the individual with no help from project management; this has created a vicious, insecure staff who exercise territoriality as a means to appear busy on their timesheet. The company as a whole seems to follow a bizarre trend of avoiding change with regard to processes/procedures that results in archaic, outdated work methods that tend to appease one individual's incompetence, even if it means hindering the rest of the team. However, the Vancouver office in particular has a deep-rooted issue with morale; the general distaste of the company, it's Branch Stewards and other company leadership became very apparent in my first month, and despite my efforts to remain open, kind, and optimistic, the inevitable prevailed. Finding myself perplexed by the viciousness and acute insecurity in the people I was working with, along with the overall misery that existed within the organization, I grew extremely uncomfortable with working in the office amongst certain individuals. I then began exercising Urban's "flexible" remote-work options for the majority of the week. Rather than expressing concern for the toxicity I was attempting to avoid, I was instead told my employment was at risk if I continued exercising this policy for that reason. While glorified Administrative Assistants run rampant playing HR (the company does not have an established Human Resources department), a culture of gossip, relentless bullying, and concerning unprofessionalism seem to have become a standard for the Vancouver branch. I truly believe Urban Systems is where career advancement and professional growth go to die. My (thankfully) short-lived tenure with the company is something I look very, very forward to forgetting.

Explore other reviews about Urban Systems

2.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility Decent Pay Autonomy Food

Cons

Requiring feedback is seen as a character deficit - you should have the self awareness to know exactly what your doing wrong and fix it before anyone has to say anything. The culture has a serious problem with feedback. Feedback is seen as an attack. You cannot trust senior leadership, you cannot complain about leadership. There is no HR, and the partnership will stick together. There is no recourse if you have an issue with a partner, it will be there word above yours. The company has an honorable set of values, but they don't live by them. Leadership demands respect, and forget that trust is what creates it. It is not a great place for young professionals. Other firms operate very differently and and industry as a whole values credentials. Urban will encourage you not to get credentials that help you in the job market. They don't set you up well to work in municipalities or other firms. There is a reason partners have often never had another job. Do yourself a favor and don't bring up issues, just leave.

2.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good central location. Modern office. They try with social events to try to engage employees. If you are white, this is the place for you. You will be paid more than your minority peers and will be given more opportunities.

Cons

I would not work here as a new grad or junior in your career. They don't invest in education or individual studies as mentioned by other reviews here. The mentorship or teachings given at work is outdated or is the most inefficient. No curiosity in advancing technologies because it's how it's been done for years or decades. So still stuck in the 90s processes. I had to unlearn what I learned here and had to re-train to get good at the fundamentals. Salaries and bonuses don't make sense. You don't have a boss/manager in terms of guiding you where your career will go. But you have a boss when it comes to salary. They will tell you that you waer "many hats" while new employees get paid more. Pays less than industry - probably to pay for the nice office and all the social events. Diversity is lip service. If you are a minority, you will be paid less and given less opportunities than your white peers. Even if you yell about what you want in your career or for any suggestions, you will be ignored.

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