employer cover photo
employer logo
employer logo

VIP PetCare

Acquired by PetIQ

Is this your company?

Great Pay + Opportunities, Bad Management Streak (Knoxville, TN) - Anonymous employee VIP PetCare Employee Review

4.0
27 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Can't beat the pay at FT or PT. Accolade program offers hourly raises for your experience in training and out in the field! 2. Opportunities to advance within the company and travel around the country. 3. Really strong teamwork at certain levels. Everyone with my job from each office nationally kept in touch with each other and helped out by answering questions, providing support, etc. 4. If they aren't understaffed (which they haven't been for a while) you have a lot of flexibility, both as a FT and PT employee. Just give your notice and don't screw people over at the last second!! That's one of the main causes of office drama and no one wants that.

Cons

1. KNOXVILLE management has been a doozy. There's a long tradition of hiring sketchy and incompetent managers; the latest is the latter. Multiple employees have compared him to Michael Scott from The Office. Funny on TV, not so funny in real life. 2. Communication is HARD. Manager will dodge questions via phone call, email, and text. And you have to ambush him to get him to talk to you in the office. Meanwhile, you'll be blown up with phone calls, emails, and texts if you forget to vacuum your van one night. Don't even get me started on what it takes to get in touch with HR or someone else when you have a real issue. 3. The days can be long, but if you want hours and experience, you can use this to your advantage. You'll be tired after a weekend on the rigs, and some people can't take it. It is physically demanding as well. Personally, I enjoyed it, but it's one of the biggest reasons people might quit after their first few shifts. 4. There's drama, like everywhere, but if you choose not to be a part of it then it won't affect you. It's that simple.

Explore other reviews about VIP PetCare

5.0
16 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- lots of opportunities to get raises via accolades - most of your day is in the van driving -great co-workers -Awesome management

Cons

-Always work weekends -high turnover

3.0
12 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Very organized, professional staff. Young environment, you can have tattoos and dyed hair. You travel a good amount, a lot of down time. The company ran very smoothly. I was pretty impressed with my coworkers' abilities to deal with huge crowds, crazy animals, technical difficulties, etc, and still maintain excellent customer service. In general, I thought the job was alright. I learned a lot and worked with fun people. Rarely will you hear this, but the managers and supervisors were actually very nice and approachable.I left because I found a job in the field I studied. I would return to them as a customer.

Cons

You basically work EVERY SINGLE WEEKEND, and often have to stay overnight in a hotel, sharing a room with a coworker. My biggest issue is this, they said they pay $11/hr, but then I come to find out that is only when you're in "clinic time" which amounts to roughly 5 hours of $11/hr per shift. When you are in "drive time," which is the time you spend in a big van being driven by a 20-year-old (also any time you are parked waiting for the clinic to start), you only get $8/hr. ALSO, you don't get paid for the time you spend in a hotel overnight, (sometimes two nights) in a different state with nothing to do. Doctors could also be unprofessional or mean and hard to work with, but for the most part though, they were okay.

1
See reviews by: Helpful|Rating|Date|All