Substance Abuse Counselor - Substance Abuse Counselor YesCare Employee Review

1.0
27 Nov 2018
Recommend
CEO approval
Business outlook

Pros

When you give respect to the clients that are truly trying to make a change in there life, they show you tremendous Gratitude! Throughout my course there, several clients faced there problems head on with a sober mind and use the coping skills that were placed in them by the curriculum as well as reachable studies. It opens up horizons you never thought you knew, it is a challenge for yourself to dig deep and help an individual overcome!

Cons

Upper management is horrible, lack of actual training. Back biting for absolutely no reason. Not following the ESG that was given at the time of hire that is signed by you and management. Very sneaky, always believing one side. You get wrote up for everything. If you accidentally punch in a minute late or early which rounds to 15 or 30 minutes. Your getting a verbal warning or written. Which underhanded goes into your personal file and they build things against you. Believing the actual client over the staff members. Allowing the client to cause conflict upon employees. This was the best worst job, I’ve ever had! I loved what I did for a living to provide for my family, helping others cope and really examine themselves was very rewarding. However, that back stabbing he say she say is overwhelming. If your providing a service of therapy they do not want you to actually relate to certain topics of the curriculum that’s given to you, to facilitate. Clients can pick up on someone that is fake and not really caring about them. So they can feel, why bother! But you really have to dig deep especially when your dealing with the male societies of inmate population. They are already have it hard from the security staff, I’m guessing I’m out of a job because I truly cared to make a difference in an individuals life. I’ve tried talking to HR about this matter, to at least appeal the situation. However, I have not received any call back as I was promised. When I call my calls are never answered. I personally have all documentation on how this company treated me unfairly, including the management. If you know deep down your messy, this is a job for you. If not and you have morals for society and truly want to help. Be prepared for the backlash that follows. Mind you I am not bashing this company, however I am giving my review on how I was treated and how everything truly operates behind closed doors. I had one client make a comment stating that a Specific Supervisior who will remain nameless, stated that if she was on fire they wouldn’t even spit in her direction. That’s sad, because yes she treats and talks to these clients like they are nothing. Yes, they did a crime. Some worse off than others, they have already been judged, so who are you to cast another stone. Upper management is not biased at all. They believe one persons side instead of resolving the whole situation as a whole then move past. Someone that isn’t even a part of the company called up to headquarters, and it ended up someone lost there job. From drama and mess that wasn’t even caused by that person. The stuff is sad.

Explore other reviews about YesCare

5.0
1 Sept 2025
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

YOU HAVE TO USE PTO FOR HOLIDAYS

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YesCare Response
8mo
Thank you for sharing your feedback and for being part of the YesCare team. We’re glad to hear you consider YesCare a great company to work for and that your experience has been positive overall. We appreciate your note about holiday PTO and will ensure your feedback is shared with leadership as we continue to look at ways to improve benefits and scheduling for our dedicated staff. Thank you for the important work you do each day in caring for our patients. -Human Resources
3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have had a diverse amount of technologies over the years to work with and the job pace itself is not super face paced so in most cases, can take time to resolve issues without feeling too rushed. This allows for more research time on complex issues and learning about new technologies as we implemented them.

Cons

There hasn't been any upward movement available in a long time, no chances for advancement anymore. The company financials have steeply declined since the last ownership change. Bills aren't getting paid on time so we are stuck chasing down getting a bill paid to get Internet connections back up for example. Communication is also very much non-existent as to the state of the company, so have to rely on what is in the news to find out any real answers. Company recently filed for bankruptcy. We haven't been paid it over 25 days but we are expected to still show up and perform our normal duties.

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