Disappointing- Cruel- Cold - Operations Youlend Employee Review

2.0
5 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Free Breakfast Free Lunch Monthly Socials- which you only can enjoy if your not already exhausted from the unsociable hours If your lucky you will be put in a good team with a good manager. Maybe your experience will be very different to what you will read in the Cons.

Cons

Management here are great actors, soo good that they should be on broadway! During the interview stage they will sale the role and company like its next best thing after sliced bread. *I applied for one job, my contract stated that same title but got put forward for another role. *They have no clear processes or structure. They will get colleagues to train new starters who are new themselves. Or colleagues who have no training skills let alone confidence in what they are teaching. *The company is not family friendly, so if you have kids or a family to look after don't even bother. *They fire people within their probation period by inviting them for a "Catch Up". This gives the employee no chance to have a witness present nor a chance to hand in their own notice. *The have slave mentality, work, work and work more, past your finish time day in day out. But it's fair because you get treated to weekly to monthly nights out. So one should feel grateful and rewarded. You do get told your interview and you do also sign a contract stating that overtime will be required without pay. But its ridiculous a hour here or there is okay, but not everyday. *You can't give constructive feedback about work or the company or you'll be considered a trouble maker and against the company. *They care more about getting a positive Trust Pilot review then they do of the well being of their staff.

avatar
Youlend Response
3y
Thank you so much for your thoughtful and detailed review. I wanted to let you know we have taken the good and the bad elements you’ve mentioned in your review to heart. We are currently implementing changes across the company to better support our employees. Thank you again for taking the time to share your experience with us.

Explore other reviews about Youlend

5.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

This company is amazing to work alongside.

Cons

I have no adverse things to say.

1
avatar
Youlend Response
1y
Thank you so much for your positive review! We're thrilled to hear that your experience working with us has been amazing and your feedback motivates us to continue maintaining a positive work environment.
2.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Lunch, salary, and nice location.

Cons

Oh YouLend USA. What can I say that the many other reviews didn't already say? My time there was short lived but I was able to gather some great intell. This company could really be terrific. But they have a very childlike mindstate when it comes to doing business efficiently. Communication is absolutely horrid. They have town halls to be open but its literally an hour of blabber. They never answer the real questions. Never want any opinions or even ask what u think. They only hire young people or young minded people who don't or won't speak up about the injustices. Then they reply to the reviews on here with chat gpt responses like people are so dumb they can't see through it. Its truly laughable hahahaha. People are over worked, stressed and burnt out. Please, just have some dignity and don't reply to me. You know you're not going to change and you know these reviews have been honest. If you are hired, use it as a catalyst until you get the job you want. This isn't a place to grow.

5
avatar
Youlend Response
3mo
Thank you for sharing your perspective. While experiences can vary, we take all feedback seriously as it helps us improve our workplace and support our employees. We remain committed to fostering a respectful and collaborative environment and continuously reviewing how we can do better.
See reviews by: Helpful|Rating|Date|All