The ship is still sinking! - Anonymous employee Zava Employee Review

1.0
12 Sept 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office space Barista was a nice guy - redundant now Customer service team impeccable. Without them Zava is nothing.

Cons

**Please Read** This company is wayyyy behind its competitors. A healthcare company struggling in a "pandemic", almost laughable. 50 employees made redundant although sales were flying when covid-19 hit. Smelt very fishy to a lot of staff members there. Once the job market is better a lot of staff will be leaving, mark my words. A lot of people do not like it there or trust the CEO. They will tell you it is a great company etc, however they are only good because Superdrug are keeping them alive. The good reviews are coming from the people who have completed their 6 months probation, as they encourage you to do it then. Zava in UK, DE are sinking. FR is growing well but they don't care about FR. Clearly not transparent on how bad the company is doing. I blame the CEO and really poor high level management such as CFO. CEO and CFO are in each others pockets. They take forever to make new initiatives happen. Poor people to work with especially in the product team, the product owner is the worst to work with. If you are BAME you will have no luck here, most of them were made redundant, there were only 5 that were not part of the customer service team, probably one or 2 now remains. They claim they are a diverse company but mostly diverse because they have a lot of workers from around Europe. Please think twice about joining this company, they are not who they claim to be, the cracks are noticed after 1 week, no one has anything great to say about this company. No structure or company strategy. Literally just wing it and hope that superdrug renews the contract.

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Zava Response
5y
Thank you for your review, we’re sorry you feel this way about your time at Zava. Feedback is really important to us so thank you for taking the time to share your thoughts. It has been a difficult time for so many companies in recent months and, even though we are a healthcare company, we have also faced challenges whilst trying to weather this storm. We did sadly have to undergo a restructure over the summer which was extremely upsetting and unfortunate for the entire company. The restructure resulted in 24 talented team members leaving the business as a result of redundancy. We were very sad to see them go, however we’re pleased to see that so many of those colleagues have already started new roles elsewhere. We’re also delighted to have been able to find suitable alternative roles within the company for some roles that were at risk of redundancy, for example our wonderful Barista, whom you mentioned in your review, is still with the business and is currently working to support our pharmacy team. Whilst these past 6 months have seen an unprecedented amount of change and this has thrown a lot of things out of kilter, we’re now in a really positive chapter for the business with a great deal of work underway on refreshing our strategy and renewing our focus. We care deeply about all of our teams at Zava and recognise how talented our people are and how hard they work, across all locales and all teams. We encourage diversity and we’ve built a team of curious people who think differently, who come from varying backgrounds, have different tastes, preferences and thoughts. They can be themselves, ask questions and challenge the norm. We are proud to have a lot of employees from across Europe, and they form part of our workforce of 175 people - made up of more than 35 different nationalities from inside and outside of Europe.

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5.0
3 Jan 2022
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CEO approval
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Pros

benefits scheduling boss fun environment good ceo free food

Cons

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4.0
19 Apr 2021
Anonymous intern
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CEO approval
Business outlook

Pros

Great internships and future opportunities

Cons

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