Exoticca Reviews

3.1

54% would recommend to a friend

(56 total reviews)

Pere Vallès Fontanals

52% approve of CEO

48% positive business outlook

Exoticca has an employee rating of 3.1 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exoticca employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

56 reviews
1.0
21 May 2019
Recommend
CEO approval
Business outlook

Pros

The founder and most of the employees are amazing. Great product.

Cons

Growing too quickly so very unorganized. No communication between management and employees. They fired me for ridiculous reasons that I could have improved if they had mentioned it to me before. It's a blame game between every departments so the atmosphere isn't the best. Some of the newest management are trying to take over the company so it creates some power struggles within.

1.0
15 Nov 2019
Recommend
CEO approval
Business outlook

Pros

There aren't really any. I would have to say I liked most of who I worked with, and maybe the coffee

Cons

There was zero communication and no respect from management, the owner etc. Which therefore caused bigger problems down the line, resulting in us getting in trouble. Forced to agree to things otherwise you will get fired. Failed to provide us with proper contracts and FAILED to pay us on time and with proper amount. Had to ask numerous of times for our money, and they would always make excuses. WE had to research the laws in Spain in terms of night pay and getting paid in general; that's not something we should have to do. I was forced to change my hours, otherwise I would get fired, and they didn't even bother to change my contract. I kept asking and asking only to get fired for no reason whatsoever and did not even get a proper goodbye from my manager. That is extremely unprofessional. I am also not the only one who got fired with no reason behind it. Management does not listen to you, and it felt like if you were not Spanish or Catalan, you were treated like crap. There was also a lack of care for our customers due to poor management and poor communication and organisation. They failed to understand that they deal with other countries other than Spain, so naturally cultures and the way things are done, are different. Which also caused many problems with customers.

1.0
18 Oct 2019
Recommend
CEO approval
Business outlook

Pros

NOTHING AT All!! The only good thing is the view from the office.

Cons

1. The company claims to create a nice international environment, but non-spanish speakers are clearly on a lost position. The rule of speaking the language that everyone can speak (English) doesn't exist, so if you don't speak Spanish, you will be continuously excluded. 2. Low culture of the management ambiguous nationalist behaviors. No consideration for employees. Except when it's about to post pictures of the "Exoticca family" on LinkedIn. Toxic environment. 3. Very unorganized. Distant management. 4. Lack of support from part of a supervisor, no communication between management and employees. 5. Zero career development. Don't expect visibility in your career or being trained during your time in this company. 6. Controlled by people who think that they are better than you, even if some of them are useless. 7. No benefits. No gratitude and recognition. It's a blame game between every departments so the atmosphere isn't the best. Some of the newest management are trying to take over the company so it creates some power struggles within.

Viewing 1 - 3 of 56 Reviews

Glassdoor has 183 Exoticca reviews submitted anonymously by Exoticca employees. Read employee reviews and ratings on Glassdoor to decide if Exoticca is right for you.