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FedEx Ground

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FedEx Ground

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FedEx Ground Reviews

Updated 27 May 2023

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Found 11,637 of over 14K reviews
3.4
62% Recommend to a Friend
FedEx Ground CEO John A Smith
65% Approve of CEO

Found 11,638 of over 14K reviews

3.4
62%
Recommend to a Friend
65%
Approve of CEO
FedEx Ground CEO John A Smith
John A Smith
1,650 Ratings
Pros
  • "good pay/ fun atmosphere/ hire from within(in 821 reviews)

  • "Great pay and benefits for experienced techs(in 141 reviews)

  • Cons
  • "Very hard to have a work/life balance(in 144 reviews)

  • "hard work very demanding mentally(in 341 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Excellent place to work if your are starting a career

      15 May 2023 - Package Handler in City of Industry, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment, great co workers.

      Cons

      Not enough pay and hours.

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    2. 4.0
      Former Employee, more than 1 year

      Great hours for school

      24 Apr 2022 - Package Handler 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Insurance, pay and worked with my school schedule

      Cons

      Best to dress for the weather.

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    4. 3.0
      Former Employee

      Review

      31 May 2022 - Package Handler 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay was good, hours were decent

      Cons

      Management was really bad and the expectations were set high even on your first day. Barely any training

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    5. 3.0
      Former Employee

      Good

      10 Feb 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits at the time

      Cons

      None come to mind now

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    6. 3.0
      Current Employee

      Good People, Poor Management

      25 May 2023 - Fed Ex Ground Package Handler 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have a good relationship with my manager and my fellow employees, the pay rate is relatively generous for the job I do, and the job is good exercise (I don't need to go to the gym). Also, the work atmosphere is pretty good, especially compared to other shipping companies.

      Cons

      There is no incentive to work hard because everyone gets the same base pay, although your pay rate can reach $19.25 if you have worked there long enough. The warehouse relies on part-time workers and a part-time worker has to apply to a full time position on their own. Managers can move workers to different positions within the warehouse, but do not have the time or the resources to help you advance within the company. Also, you can only access your employee account using one of their on-site computers because they have a closed network.

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    7. 1.0
      Former Employee, more than 5 years

      Unethical/Illegal/Incompetent

      23 Apr 2023 - Maintenance Technician in Township of Hamilton
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Pay seems to be on par for similar positions around the state. Some good co workers Work mostly unsupervised to get PM’s and projects complete

      Cons

      Unfortunately the building has bred some bad managers (some who have been fired) for stealing, unethical business practices, workplace violence, discrimination, sexual harassment, and incompetency. The maintenance manager that’s still there is an inexperienced, uneducated, hostile, sexist and racist nightmare of a person and you will have no choice but to deal with him. HR is not there for you and they won’t help. They are there strictly to make sure the company can’t be held liable for the actions of their managers. Basically, the only way they’d help you os if you had enough evidence against a manager to file a slam dunk lawsuit and win. If not, and you do complain, you will be desolated to the point you want to quit. The maintenance shop has been a revolving door since this manager took his position. I’ve watched 10 people cycle in and out of there in one year. That is unheard of. These aren’t low paying, unskilled labor positions. They’re career positions, so to have that kind of retention rate is laughable. But he’s untouchable and FedEx is terrified to even reprimand him. I’ll let you guess why. STAY AWAY

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    8. 3.0
      Former Employee, more than 5 years

      Beware

      25 May 2023 - Operations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, insurance was alright. The RVPs and DMs inket were all usually really nice. The problem lies with how senior building management fosters change.

      Cons

      The company has good leaders, but far and few in between. They operate in bosses discretion so your experience at a building depends on the management. Unrealistic expectations, I had to tools and knowledge for accurate staffing, my management would acknowledge I was correct, and then ask me why I had lane fulls at 50% EP staffing. No one retires or leaves, so moving up is impossible unless your willing to move across the country for under market average pay.

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    9. 1.0
      Former Employee

      Premier lack of accountability and leadership.

      23 May 2023 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      401K plan was managed well by Vanguard

      Cons

      District Leadership, HR, SRM, and P n D Managers do NOT believe in accountability. HR cover up numerous blatant possible lawsuit cases verses addressing the individuals creating the issues. SRM refuses to hold people accountable. Managers are put in position with zero leadership skills, training, given a 4 day class on what is required and some of these manager it is their first jobs or because they have family within FedEx. SRM has no control over the station, cheats metrics to cover up issues at the district level. Advise stay away…

      Continue reading
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    10. 5.0
      Former Employee, less than 1 year

      Fedex Ground Cares About Their Employees

      19 May 2023 - Package Handler in North Salt Lake, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Paid every week. Outstanding employee appreciation. Fedex pays a handful of employees just to do employee recognition. They give out free Gatorade often and there's a snack cart they would occasionally bring around. They ordered various meals each night for a week and they made sure all employees were included. Supervisors are friendly and make time for each employee. Everyone helps one another and works as a well-organized unit.

      Cons

      Lots of heavy lifting when Chewy and Purple Mattresses arrive.

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    11. 3.0
      Current Employee

      They don't care

      26 May 2023 - Fed Ex Ground Package Handler 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fellow employees help each other

      Cons

      Upper Management doesn't care about you They only care about productivity goals They work their employees way too hard Turn over rate is ridiculous The hand held computer equipment is trash, broken and causes a lot of unnecessary stress on Ops managers and package handlers Ops managers can't properly do their job due to not having the equipment they need and this makes for a very stressful work environment for everyone

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    Viewing 1 - 10 of 11,638 Reviews
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    FedEx Ground Reviews FAQs

    FedEx Ground has an overall rating of 3.4 out of 5, based on over 13,668 reviews left anonymously by employees. 62% of employees would recommend working at FedEx Ground to a friend and 48% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, FedEx Ground employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Ground. This rating has been stable over the past 12 months.

    62% of FedEx Ground employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FedEx Ground 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.5 for career opportunities.

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