Firmex Reviews

4.7

94% would recommend to a friend

(102 total reviews)
avatar

Mark Wright

91% approve of CEO

69% positive business outlook

Firmex has an employee rating of 4.7 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firmex employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

102 reviews
3.0
12 Mar 2018

Culture and Diversity Issues.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a lifestyle business. Unless you're a developer or client services representative, it's a steady 9-5 job.

Cons

I won't get into detail about the lack of career growth, competitive salary, transparency and innovation. However, these points are still existing realities today. The most disappointing is the lack of diverse thinking and sensitivity towards underrepresented groups within the organization. Unfortunately, it's a top-down issue.

avatar
Firmex Response
8y
Hello Anonymous Reviewer, We are sincerely committed to diversity and making Firmex better each and every day. We encourage the Team to bring forth new ideas or concerns, whether that is to your manager in weekly/bi-weekly one on ones, to the Executive Team or to the HR Team, we all have an open door policy. It is disheartening to hear that you felt otherwise as we are continually pushing ourselves to learn and grow. Firmex is a welcoming environment for all types of diversity and we want to keep it that way. We empower Firmex employees by giving them the tools to create change. Our employee-led initiatives such as Firmex Empowering Equality was formed in 2015 to raise awareness of equality in our workplace and what we can do as an organization to keep pushing the bar for change. Our representation of Women on the Development Team continues to climb, currently representing 22% of the Team (Facebook 17%, Microsoft 18%, Google 19%, Apple 23%). We still have more work to do to create an equal gender balance but we are on our way! We keep a pulse on the market and do our best to remain competitive, and we certainly do promote from within (14.44% of employees have been promoted in the last 6 months, this is my favourite part of the job!). We are truly sorry you have felt this way, as this goes against everything we strive to be at Firmex. If you would like to discuss further, please reach out to me directly as we value your opinion and are open to change. Best regards, Sarah Fulton Director, Human Resources
2.0
6 Aug 2017

Too many other better options

Recommend
CEO approval
Business outlook

Pros

Downtown location, easily accessible by TTC

Cons

Some people can work from home, but it's all favouritism as to who can It's a 10 year old company, little incentives and little learning opportunity

3.0
31 Mar 2017

Ok Place to Work

Recommend
CEO approval
Business outlook

Pros

The atmosphere is very laid back and the people are mostly nice, the social events are often fun too. It is also in a great location.

Cons

The agile processes sometimes seem like they are not properly implemented or understood, some of the technologies used are obscure and in some instances outdated. The management structure is also overly complicated for a department of it's size, which can lead to inefficiencies. There also doesn't seem to be much oversight of the quality and style of code.

Viewing 1 - 3 of 102 Reviews

Glassdoor has 103 Firmex reviews submitted anonymously by Firmex employees. Read employee reviews and ratings on Glassdoor to decide if Firmex is right for you.