Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FlexJobs

      Is this your company?

      FlexJobs Reviews

      4.4

      79% would recommend to a friend

      (51 total reviews)

      Sara Sutton

      92% approve of CEO

      81% positive business outlook

      Ratings by category

      4.7

      Work/Life balance

      4.4

      Culture and values

      4.3

      Senior management

      4.2

      Diversity and inclusion

      3.7

      Compensation and benefits

      3.6

      Career opportunities

      FlexJobs has an employee rating of 4.4 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FlexJobs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      51 reviews
      2.0
      2 Jan 2019

      I guess I'm the odd one out but I hated almost every second of my time there.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They evangelize and advocate for remote and flexible work, which is awesome. The service is great for job-seekers.

      Cons

      Leadership is a joke. The higher-ups all talk a big game about flexibility but then don't grant the same consideration to their "underlings". Junior employees are micro-managed on a variety of levels and just generally treated like inferior team members. The goal of the CEO is pretty much to get on TV. Period.

      avatar
      FlexJobs Response
      7y
      While I'm disappointed to hear that you were so unhappy during your time with our company, I do appreciate the feedback that you provided. I would love the opportunity to talk with you directly to get a better understanding of your experiences, particularly around not being granted flexibility and being treated poorly. While there are some roles that have different levels of flexibility available due to the specifics of the work, every employee works from home (typically considered the brass ring of work flexibility) and a very generous paid time off policy. If there were levels of flexibility that should have been a part of your employment that was withheld, I would definitely want to know about that. We work hard to create a culture of proactive and open communication here and I wish I had known that someone was feeling like they were being treated like they were inferior. While it's too late to fix your experience, if you'll reach out with details, we'd like the opportunity to learn and do better. I'm not sure how to respond to the comment about the goal of the CEO being to get on TV other than to respectfully disagree. It's actually something she's pretty uncomfortable with but does when needed to help the company. It's an important part of her job. I sincerely hope that you've found something that is a better fit and that makes you happy. I'm sure you know how to contact me if you'd like to provide more details on any of your experiences.
      1.0
      7 Aug 2019

      Don’t. Just don’t.

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible and remote. But, while flexible, your every move is watched and you might be asked to track your hours in great detail. You’ll take culture surveys and be encouraged to rate things positively. The company is small enough that they can tell who is who in any suggested or negative comments. And you could be called out in front of everyone for your “anonymous” remarks and then a grudge will be held against you. Peers are normal and nice.

      Cons

      The CEO and HR person have no idea what they are doing. They have never run a company or held a leadership position at a respected company. They struggle to keep it together. There is no transparency. It’s a big brother environment of micro management from the top. There is absolutely no strategy. No one knows what the company goals are because there is no clear communication. The CEO contradicts herself and changes her mind constantly. Others get blamed for her incompetence. Ideas are shot down in meetings and people are belittled in front of teammates. No one working there knows if the company is even profitable. It’s a culture of fear. There are no career opportunities or development and the pay is sub-par. Top management rotates out often. It’s a rotating door. It’s a scramble and feels like the company is constantly teetering on the edge. The CEO is out of the office 50% of the time traveling for personal reasons and decisions are only allowed to be made with her permission. You won’t actually be allowed to lead anything at all. You won’t be trusted. You can do a lot better. Consider other opportunities.

      avatar
      FlexJobs Response
      6y
      FlexJobs, like many successful companies, has had some growing pains along the way. As this former employee states, those changes haven’t always been as smooth as we would’ve preferred. We've understood that everyone has different comfort levels with change, and it can be difficult to adapt to shifts in strategy. Unfortunately, not everyone has been able to or chosen to stay with FlexJobs through all of those changes. As a team and in our culture, we always aim to do our best to communicate as much as possible, to handle situations respectfully, and to consider both the short and long-term benefits for our team, our audience, our partners, and other key participants in the company. In an ideal world, we wish we could make all situations smooth and a good fit for everyone, however, we realize that’s not always possible. Unfortunately, it’s a reality that sometimes people will not see eye-to-eye and will be unhappy about the outcomes, which we’re sorry for. It’s honestly the least favorite part of our jobs. That being said, the claims in the review that attack our company culture and team are greatly exaggerated and/or patently false. While we are the first to say that we are not perfect, and we’re sure there are situations that could’ve been handled better over the years, he/she does a disservice to the amazing people we have in the company, working brilliantly and with great positive impact to help others find better work situations, and doing so in a culture that has made many others very happy. At the end of the day, our hope would have been that the employee would have brought up some of these concerns as they came up, however, we wish them the best in their future endeavors.
      1.0
      3 Mar 2023

      Not What It Seems

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      100% remote Unlimited PTO and people actually take time off Flexible work schedule/hours Decent work-life balance They are committed to and do a good job of hiring people with “alternate” backgrounds (military spouses, career changers, older workers) Your coworkers are likely amazing people that you will want to stay in touch with long after you leave

      Cons

      The pay is awful. We’re talking $15 or $20 an hour for some roles but you need 3-5 years experience! Yes, there are benefits but $15 an hour could be minimum wage where you live. Even if it’s not, $15 an hour is *literally* not a living wage! Neither is $20! You don’t save enough money working at home to offset the meager salary and benefits don’t pay the rent. Even if you’re happy with your starting pay, you should be prepared to stay at that rate for a very, very, very long time. Try asking about raises or bonuses and see what happens! There’s also no profit sharing, stock options or even a COLA. The company is small, so there’s not a lot of upward career growth or potential. That may not be a con for some, but there also isn’t much in the way of meaningful performance feedback. You’ll meet with your manager, but the attitude seems to be “if we don’t say anything, you’re doing fine,” which doesn’t help you develop professionally. If you don’t take the initiative to teach yourself new skills you’ll do the same thing for years with zero growth. If you do hear about your performance, it’s too late for you to fix it thanks to the lack of meaningful and ongoing coaching. There is a stunning lack of collaboration and communication. People at the individual contributor level work within their team but rarely across. Managers *might* collaborate across teams. The CEO comes across as approachable and caring in the all staff meeting. But, if you’re on the outs with her, you’ll be talked down to and humiliated in front of others. Everything has to be her way, but she’s unable to clearly articulate what that is, then gets mad when you don’t do whatever it is she wants. Strategies shift on a whim, there’s little communication or lead time given about these changes and people can’t keep up. They claim to want to hear about the bad things but in practice they don’t. Have a great idea you want to propose for the good of the company? Keep it to yourself and stay in your lane. If you bring it up, you’ll get yelled at and told you’re wrong. If you don’t say that everything is awesome all of the time, you’re not one of them. The company runs lean. You could say that’s the philosophy, but it seems more like a problem with scale and profitability than a conscious choice. There are some products that literally no one has any idea what they’re for, why they exist or what to do with them. There’s always talk of growing the company but it never seems to happen.

      avatar
      FlexJobs Response
      3y
      Hi there, We’re genuinely grateful you took the time to give your feedback. Although it’s difficult to hear these things after your employment has ended, we will do our best to consider your comments without the opportunity to discuss them with you in a meaningful way. The most challenging are comments you’ve presented as universal fact, when they are nowhere near “across the board” situations or are in some cases misunderstandings. Regardless, the feedback is helpful as we always look to improve. First, we experience certain challenges inherent to most small companies--one being competing on market salaries with much bigger companies. We do feel that the total compensation we have offered throughout our history is solid and has always included well-above-market flexibility, remote, stipends, PTO, etc), even when and where wages were not towards the top of the scale. We were probably weakest in this when we were first starting (as is the case with most startups), and we have notably improved over the years as the company has grown. As an at-will employer though, our success in this area is pretty clearly reflected in the longevity of our team members. Career development and evolution are also often challenges in small companies, and that has been true for us as well. However, we have been honored to internally promote many of our team members over the years from contract to employee, lead to manager, and manager to director or VP. In fact, 50% of our leadership team are from internal promotions, and 91% of managers are from internal promotions. Also, every employee is provided (and has been for years) professional development stipends as part of our commitment to growth in skills and career development. The hardest things to read here were about the culture, including your interpretation of the lack of collaboration and communication, being treated poorly and with disrespect, and the lack of voice you seemed to feel. My experience over 11+ years (which includes working closely with the CEO during all of those) is that most of our staff is comfortable talking about problems and concerns with me or their manager. We receive a lot of feedback on how communication and collaboration are strong and in fact one of our strengths as an organization. Again, without the benefit of hearing about your experience from you while you were still employed, it’s hard to even know what to say other than while I respectfully disagree that this is the experience of everyone and also to express regret that you were so unhappy yet did not make the choice to try to talk with our People & Culture team about your concerns to help find a resolution. Despite our different perspectives, I’ll end by saying I sincerely hope you land somewhere that is a much better fit for you, somewhere you feel values you in the most meaningful ways.
      Viewing 1 - 3 of 51 Reviews
      Related searches: FlexJobs jobs | FlexJobs salaries | FlexJobs benefits | FlexJobs interviews
      ReviewsFlexJobs reviews

      Glassdoor has 67 FlexJobs reviews submitted anonymously by FlexJobs employees. Read employee reviews and ratings on Glassdoor to decide if FlexJobs is right for you.