Forum One Reviews

3.4

58% would recommend to a friend

(67 total reviews)
avatar

Elisabeth Bradley

13% approve of CEO

49% positive business outlook

Forum One has an employee rating of 3.4 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forum One employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
1.0
27 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Do you notice the waves of 'Great Company' reviews for Forum One (sort by date) the come in waves after someone posts a bad review? That's pretty indicative of what my experience was like working there. There was no end to the 'no, YOU are crazy' talk from upper management at this place. The gaslighting was constant and the internal cheerleading ("This place is great!") seems to induce a short of Stockholm Syndrome among staff, some of whom have miraculously weathered the storm for years. I would implore those whose personal or family life is negatively affected by Forum One to consider an exit strategy. Life is indeed better on the outside. Work is not supposed to be like this. While I was initially excited, indeed infatuated, with the idea of working at Forum One, the excitement dwindled rapidly in the face of so much pressure to produce output with so many clients in so little time and when I had some awful experiences with coworkers that were never addressed. The downsides to working at Forum One are many, but the biggest issue I had was that when I voiced issues or concerns, they fell on deaf ears. Not only that, but there is no shortage to the sidelining and retribution that one receives (both active and passive forms of aggression are accepted by leadership here). The veneer of caring by Forum One leadership is very very thin and you can expect to run toward the exit very soon after arriving. Things have devolved very fast here. If you're considering work at Forum One and have read other reviews , you will see that the cookie cutter defensive 'rah rah' reviews describe recent turnover as 'growing pains', which is pretty ironic because Forum One has been shrinking at the same rate it has been 'growing' - a side effect of hemorrhaging really good staff like a gaping chest wound while taking on new staff. This is not growing pains, this is bad management. Note the difference. I've certainly lost faith in Forum One's executive leadership - most of whom were founders but have not run other organizations and lack perspective. While they appear to express a concern for staff and even vocally claim a desire to achieve work-life balance, attempts at culture change or restructuring have simply empowered toxic personalities and have not lead to improvements. I find the ultimate responsibility rests with the CEO and the CEO's decisions. The challenges include a toxic work culture driven by aggressive personalities who should have been removed from leadership positions long ago but who were able to assert control over a spineless executive leadership. Seeing that the CEO has not been capable of reading the writing on the wall, has not genuinely listened to staff nor genuinely created a safe place to express these concerns, it may be necessary to bring in an external consultant to implement a change management plan. This should include changes of leadership.

Cons

Overworked, overexerted and poorly treated staff A toxic work environment that attempts to shield major problems Immense turnover for the past two years Many junior level employees treading water in a cultural vacuum left by turnover Poor management and leadership skills by all C-level staff

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Forum One Response
7y
Hi - Chris Wolz here: I’m sorry to hear about your disappointment, but appreciate the feedback. I know we’re not the right fit for everyone, but it pains me to hear someone thinks we don’t care about how we treat staff, when I know it’s the key factor in most of our decisions. You also seem to feel that we did not address concerns you raised. We, and I, take listening to staff feedback very seriously, which is why I meet personally with each of our 100+ team at least annually. We also need to do more, and are working to better engage staff and their best ideas in improving the business, as we're all owners through our Forum One ESOP. We’re not perfect, but I know we have a strong team who are passionate about the impact we deliver for our clients. Thanks again for your feedback - it will help make us a better company. I wish you well in your next endeavors.
3.0
6 Feb 2014

Has potential but lacks proper leadership/management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a few things going for it: -The atmosphere and culture are laidback -People are smart and, for the most part, passionate -Family-oriented business (good for some, not for others) -Company launched an ESOP which shows the owners do care about employees -Bonuses are decent -Company is very transparent (i.e., earnings, growth, client satisfaction, etc.) -Free snacks/drinks and nice location (Del Ray) -Company is growing

Cons

The company also has a lot of things it needs to work on: -Lack of standardization and commitment from middle management (i.e., the project directors mostly) to actually change. For example, I would constantly be managing 3-5 projects with 3-5 different directors/upper management who required teams to do things their way and use the tools they're comfortable with. -The company was trying to move to an all-agile shop which was a total disaster. It's a matrixed company with limited capacity and rainmakers continually bid on non-agile projects to hit their new business targets. -ALWAYS competing for resources and people, ALWAYS. -Tech team is completely mismanaged. Project managers are required to micro-manage projects to ensure work was actually gets done. Not that the team was lazy, they were just overworked. -360 evaluations were ridiculous. For the record, I got great evaluations but the things I needed to work on were completely subjective and not constructive at all. Profitability and customer satisfaction are key metrics used, but for the most part out of the control of PMs -- most projects are doomed to fail due to next point. -IMO, many of the issues with the company begin at the proposal stage. Projects are constantly scoped incorrectly and underbid. Rainmakers are more concerned with winning projects than actually thinking through the actual costs or if projects are worth going after.

1.0
14 Nov 2017
Recommend
CEO approval
Business outlook

Pros

* some coworkers are really fun to work with * some of the clients are fantastic to work with * travel opportunities are nice * ok benefits

Cons

* salary. they will give you nonsense reasons as to why it's so bad. question those reasons, examine them closely. Your annual "raises" are simply subpar cost of living adjustments * increasingly bad work-life balance. This used to be a company that valued this balance. It is not any more. * Increasingly...oddly...cutthroat. Does not feel safe to make mistakes of any kind , even when your project load is unsustainable and you're working 50-60 hour weeks * timesheet culture is toxic and breeds dishonesty. other agencies have figured this out. * weirdly, vocally defensive about other glassdoor reviews. seems to point to a emotionally driven leadership * high attrition rates (and dismissive about it) * no real growth opportunities * cliques in leadership. if you aren't a part of this little club, watch your back and be careful

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Forum One Response
8y
Thanks for your positive feedback about our coworkers, clients, and more. I’m sorry we’re not meeting your expectations in all areas. We take very seriously our culture, work-life balance, and career growth for staff. I take a lot of pride in seeing our rising leaders across all units of the company. We’re also always working to improve, and build on our 21 years of hard-earned experience! I’m very open to feedback -- and encourage you to see me or one of our managers with your ideas.
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Glassdoor has 74 Forum One reviews submitted anonymously by Forum One employees. Read employee reviews and ratings on Glassdoor to decide if Forum One is right for you.