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      Frontdesk

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      Frontdesk Reviews

      3.8

      65% would recommend to a friend

      (85 total reviews)

      Jesse DePinto

      84% approve of CEO

      45% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      4.1

      Culture and values

      3.8

      Career opportunities

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Senior management

      Frontdesk has an employee rating of 3.8 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      85 reviews
      1.0
      3 Feb 2020

      Misleading and not worth the low salary

      City manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Opportunity to work from home.

      Cons

      Frontdesk does not train its employees properly, specifically city managers. They are hired and left to figure out the rest. They tell you that you will be managing a team, but leave you with out one. You'll clean about 10-17 units a day, by yourself until you find time to hire cleaners. You'll be forced to meet unrealistic expectations from a brand new company that is still "figuring it out". The pay is definitely not worth the stress. Reviews will fall due to company wide errors and spreading rapidly throughout the U.S. sacrificing quality for quantity an expecting City Mangers to clean up and maintain the mess.

      2.0
      7 Sept 2019

      They do not appreciate those that work hard for them

      Cleaning
      Recommend
      CEO approval
      Business outlook

      Pros

      The money is good They give you supplies The hours are ok

      Cons

      They dont appreciate the [eople that work hard for them. Managers put their lives on the line and also have to deal with alot. The company only cares about making money and doesnt care that managers could be killed doing the job. Plus managers never get a day off

      avatar
      Frontdesk Response
      6y
      Thank you for taking the time to share your review, we're so very sorry that your experiences so far at Frontdesk have been less than you expected. Your feedback has not fallen on deaf ears. We have begun partnering with local security firms to eliminate exposure to potentially unsafe situations and ensure the safety of our employees. If there are additional issues we would appreciate hearing more, so we can properly address them. We appreciate and value all our current and former employees' feedback and we intend to continue to make Frontdesk a better place to work for everyone.
      5.0
      29 Jul 2022

      Innovative Company with Diverse and Talented Coworkers, Excellent Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Working remotely 100%, ability to speak to leadership at all levels with no restricted access, truly feeling like your ideas and thoughts are heard, flexible PTO policy, amazing and supportive work environment with truly talented individuals on all levels of the company.

      Cons

      Working remotely with teams spread across different time zones can make for longer days on large projects or tasks with a high priority, communication with coworkers can be difficult at times due to the aforementioned time differences, pay is on the lower end of the scale for similar organizations.

      avatar
      Frontdesk Response
      3y
      Thank you for taking the time to share your feedback with us!
      Viewing 1 - 3 of 85 Reviews
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      ReviewsFrontdesk reviews

      Glassdoor has 92 Frontdesk reviews submitted anonymously by Frontdesk employees. Read employee reviews and ratings on Glassdoor to decide if Frontdesk is right for you.