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Fuller's

Engaged Employer

Fuller's

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Fuller's Employee Reviews about "pay"

3.8

71% would recommend to a friend

(129 total reviews)

Chief Executive Simon Emeny

Simon Emeny

78% approve of CEO

Ratings by category

3.9

Diversity and Inclusion

3.6

Culture and Values

3.4

Senior Management

3.3

Career Opportunities

3.3

Work/Life Balance

3.1

Compensation and Benefits

Ratings distribution

5 stars

29%

4 stars

33%

3 stars

21%

2 stars

10%

1 star

7%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Some great people.(in 28 reviews)
  • "All staff are friendly from my experience and everyone gets along really well.(in 24 reviews)
  • "Great training(in 19 reviews)
  • "Great colleagues(in 19 reviews)
  • "Good opportunities, nice environment.(in 5 reviews)
Cons
  • "Long hours as expected in hospitality and not currently paid London Living Wage but heard a rumour that will change soon.(in 45 reviews)
  • "Very low pay considering how manual the job is(in 34 reviews)
  • "Not entirely coincidental that many of these same managers still only hold their jobs through having friends in the right places.(in 25 reviews)
  • "Bad management.(in 23 reviews)
  • "Minimum wage in london!! no progression wider company is dead(in 12 reviews)
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Found 129 of over 543 reviews

Updated 27 Nov 2023

Reviews about "pay"

Return to all Reviews
129
    1. 5.0
      5 Jul 2022
      Deputy Manager
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not really good pay for salaried

      Cons

      Salary and pay/recruitment is hard as the pay is low

      Thank you so much for you feedback! We're sorry to hear you were not satisfied with your pay and were finding recruitment challenging. Please email recruitment@fullers.co.uk so we can discuss this further.

      1. 4.0
        23 Oct 2021
        Bar Staff
        Current Employee, less than 1 year
        London, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        flexible schedule and can get wages early through wage stream

        Cons

        not best pay and tips were terrible

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        1. 3.0
          30 Mar 2022
          Kitchen Assistant
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Plenty of hours, busy and different experiences. Most pubs have friendly teams and are easy to get along with.

          Cons

          Pay isn’t great for the amount of work you do and sometimes treated as less.

          1. 5.0
            12 Oct 2017
            Anonymous Employee
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            This company strives on internal training and progressive scheme to management. Multiple courses offered at all levels by respective pubs for their employees. Depending on where you are, free meals and drinks can be included.

            Cons

            With any shift work in this industry the hours are long and often can feel like it's not worth the pay. Work/life balance difficult to maintain

            1. 4.0
              11 Oct 2022
              General Manager
              Current Employee, more than 3 years
              London, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Autonomy in site to run as you see fit Once you have the connections you can I fluence change positively

              Cons

              Pay is poor by industry standards with the argument made training makes up for this Regularly told that a real term pay cut to move up is just 'how it is' by those above Improvement in GM work/life balance has not happened Different ops departments seem to attack each other rather than help the pubs advance

              1. 4.0
                24 Apr 2023
                Waitress/Bar Maid
                Former Employee, less than 1 year
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                as most hospitality work the schedule was very flexible, the pay is weekly which is nice. I think everyone's experience will be different depending on management but mine for this was amazing. I had brilliant management and a team that felt like a family i couldn't as for more. Pay is pretty average for the job and service charge gets added on so in christmas season the pay is usually better.

                Cons

                Can have some long shifts but they give you longer breaks for this so it's okay. Can be a tiring and physical job.

                Thank you for your review it's s great to hear that you had amazing management and a brilliant time with Fuller's. Thank you for being part of the family. We're constantly reviewing our pay so thank you for your comments on this.

                1. 2.0
                  29 Jun 2022
                  Server/Waiter
                  Current Employee, more than 1 year
                  London, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good tronc Great floor team Discount at other pubs Hours are flexible if you have other priorities

                  Cons

                  Head office are greedy and overbook the pub and then won’t pay for enough staff to work. Many hours have been cut during the busy season which make it impossible for the pub to function. Bullying from management to lower staff members. Formal complaints never addressed. Management don’t seem to care about their employees even though they are the ones carrying the workload. Very few opportunities for progression No staff meals

                  1. 4.0
                    21 Nov 2023
                    Bartender
                    Current Employee
                    Guildford, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good atmosphere and flexible hours

                    Cons

                    special uniform required and no sick pay

                    1. 5.0
                      6 Feb 2023
                      Sous Chef
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great people, training, tips(depending on location). Good flexibility. Great app to make your rota and pay easy and manageable. Great training opportunities available for all.

                      Cons

                      Base pay could be more generous but with tronc it usually ends up being a fair wage.

                      1. 2.0
                        5 Jun 2017
                        Waiter/Waitress
                        Current Employee, more than 1 year
                        London, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        - The service charge you take home depends upon hours, which incentivises employees to work more hours to increase the take-home pay. - The company has some great graduate schemes for those that are interested in pursuing a career in hospitality. Free beer is always appreciated. - Good holiday pay is always nice for a bartending job. - The company offers a gym discount for staff.

                        Cons

                        - Managers are not paid enough for the amount of work the role entails. - Live-in managers are expected to sacrifice every day off to help the business. - Despite the initiatives apparently in place to incentivise senior staff to go in-store, head office seems very detached from the reality of working in a pub. - The low pay attracts people unable to work anywhere else, which means that the working environment is often filled with unmotivated, unwilling staff. - Bad workplace ethos where laziness, an unwillingness to communicate, and simply turning up leads to promotion by merit of not leaving. Don't expect hard work to pay off in terms of promotion and pay rises; loyalty, or rather sticking it out, is rated much higher than talent and skill. - Good staff members who recognise the issues often leave to go elsewhere for better pay and more-professional colleagues, which means that only the unfit are left to work. This, unfortunately, creates a significant double-blind where new staff members are trained by unfit members of staff. Linking into the workplace ethos point, it's a case of the blind lead by the stupid and lazy. - Management blindly follow antiquated rules that, at times, seem to have no grounding in day-to-day practices. - Working a split shift often devours the entire day for staff.

                        2
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