Fuller's Employee Reviews about "pay"
71% would recommend to a friend
(129 total reviews)

Simon Emeny
78% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Long hours as expected in hospitality and not currently paid London Living Wage but heard a rumour that will change soon." (in 45 reviews)
- "Not entirely coincidental that many of these same managers still only hold their jobs through having friends in the right places." (in 25 reviews)
Found 129 of over 543 reviews
Updated 27 Nov 2023
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Reviews about "pay"
Return to all Reviews- 5.05 Jul 2022Deputy ManagerCurrent Employee
Pros
Not really good pay for salaried
Cons
Salary and pay/recruitment is hard as the pay is low
Fuller's Response2y
Thank you so much for you feedback! We're sorry to hear you were not satisfied with your pay and were finding recruitment challenging. Please email recruitment@fullers.co.uk so we can discuss this further.
- 4.023 Oct 2021Bar StaffCurrent Employee, less than 1 yearLondon, England
Pros
flexible schedule and can get wages early through wage stream
Cons
not best pay and tips were terrible
- 3.030 Mar 2022Kitchen AssistantCurrent Employee
Pros
Plenty of hours, busy and different experiences. Most pubs have friendly teams and are easy to get along with.
Cons
Pay isn’t great for the amount of work you do and sometimes treated as less.
- 5.012 Oct 2017Anonymous EmployeeCurrent Employee
Pros
This company strives on internal training and progressive scheme to management. Multiple courses offered at all levels by respective pubs for their employees. Depending on where you are, free meals and drinks can be included.
Cons
With any shift work in this industry the hours are long and often can feel like it's not worth the pay. Work/life balance difficult to maintain
- 4.011 Oct 2022General ManagerCurrent Employee, more than 3 yearsLondon, England
Pros
Autonomy in site to run as you see fit Once you have the connections you can I fluence change positively
Cons
Pay is poor by industry standards with the argument made training makes up for this Regularly told that a real term pay cut to move up is just 'how it is' by those above Improvement in GM work/life balance has not happened Different ops departments seem to attack each other rather than help the pubs advance
- 4.024 Apr 2023Waitress/Bar MaidFormer Employee, less than 1 yearLondon, England
Pros
as most hospitality work the schedule was very flexible, the pay is weekly which is nice. I think everyone's experience will be different depending on management but mine for this was amazing. I had brilliant management and a team that felt like a family i couldn't as for more. Pay is pretty average for the job and service charge gets added on so in christmas season the pay is usually better.
Cons
Can have some long shifts but they give you longer breaks for this so it's okay. Can be a tiring and physical job.
Fuller's Response7mo
Thank you for your review it's s great to hear that you had amazing management and a brilliant time with Fuller's. Thank you for being part of the family. We're constantly reviewing our pay so thank you for your comments on this.
- 2.029 Jun 2022Server/WaiterCurrent Employee, more than 1 yearLondon, England
Pros
Good tronc Great floor team Discount at other pubs Hours are flexible if you have other priorities
Cons
Head office are greedy and overbook the pub and then won’t pay for enough staff to work. Many hours have been cut during the busy season which make it impossible for the pub to function. Bullying from management to lower staff members. Formal complaints never addressed. Management don’t seem to care about their employees even though they are the ones carrying the workload. Very few opportunities for progression No staff meals
- 4.021 Nov 2023BartenderCurrent EmployeeGuildford, England
Pros
Good atmosphere and flexible hours
Cons
special uniform required and no sick pay
- 5.06 Feb 2023Sous ChefCurrent Employee
Pros
Great people, training, tips(depending on location). Good flexibility. Great app to make your rota and pay easy and manageable. Great training opportunities available for all.
Cons
Base pay could be more generous but with tronc it usually ends up being a fair wage.
- 2.05 Jun 2017Waiter/WaitressCurrent Employee, more than 1 yearLondon, England
Pros
- The service charge you take home depends upon hours, which incentivises employees to work more hours to increase the take-home pay. - The company has some great graduate schemes for those that are interested in pursuing a career in hospitality. Free beer is always appreciated. - Good holiday pay is always nice for a bartending job. - The company offers a gym discount for staff.
Cons
- Managers are not paid enough for the amount of work the role entails. - Live-in managers are expected to sacrifice every day off to help the business. - Despite the initiatives apparently in place to incentivise senior staff to go in-store, head office seems very detached from the reality of working in a pub. - The low pay attracts people unable to work anywhere else, which means that the working environment is often filled with unmotivated, unwilling staff. - Bad workplace ethos where laziness, an unwillingness to communicate, and simply turning up leads to promotion by merit of not leaving. Don't expect hard work to pay off in terms of promotion and pay rises; loyalty, or rather sticking it out, is rated much higher than talent and skill. - Good staff members who recognise the issues often leave to go elsewhere for better pay and more-professional colleagues, which means that only the unfit are left to work. This, unfortunately, creates a significant double-blind where new staff members are trained by unfit members of staff. Linking into the workplace ethos point, it's a case of the blind lead by the stupid and lazy. - Management blindly follow antiquated rules that, at times, seem to have no grounding in day-to-day practices. - Working a split shift often devours the entire day for staff.
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