Does Fused Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Fused Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Fused Solutions. This rating has been stable over the past 12 months.

How satisfied are employees working at Fused Solutions?

39% of Fused Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fused Solutions 4.0 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the pros of working at Fused Solutions according to real employee reviews?

"Good people, small friendly atmosphere, very patient with newbies, they even give christmas gifts." ((in 3 reviews))

What are the cons of working at Fused Solutions according to real employee reviews?

"no benefits, lot of hype" ((in 2 reviews))

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Fused Solutions

Fused Solutions Reviews

Compare reviews

3.5

39% would recommend to a friend

(15 total reviews)

Michael Ryan

65% approve of CEO

39% positive business outlook

Ratings by category

5.0

Diversity and inclusion

4.0

Work/Life balance

3.4

Culture and values

3.4

Senior management

3.1

Career opportunities

2.3

Compensation and benefits

Fused Solutions has an employee rating of 3.5 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fused Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

15 reviews

5.0

4 Oct 2022

Good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice environment and nice people

Cons

Looks pay compared to the average

4.0

6 Apr 2022

good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good to work on part time assignments

Cons

not found any cons from my end

1.0

30 May 2017

Level 1 Technical Support

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Co-workers were nice and happy to help one another. Scheduling was based on availability so I never had to work too early in the morning or too late at night.

Cons

Cubicles were quite dirty, no full-time offered and never once was able to work overtime when agents were clearly needed. It seemed management was in disarray or held hostage by the owner. I met the owner once, it did not appear he was fluent with computers or IT and that person really can't lead a company like this- he had little to no perspective. He'd tell us things were improving and the company was growing, but in the end the company went belly-up and closed.

Fused Solutions Response

Folks, as you can see from all the other reviews and my responses, I take this one very seriously and this is factually incorrect and essentially an effort to smear the good people of the company and me the CEO. Here are the facts: 1) The company did not go belly-up. It still exists in very good standing. We did make a business decision to sell one of it's lines of business, the call center business. It was sold to a terrific partner Frontline Call Center in August of 2016. Interesting that this review is written May 30, 2017. 2) The technology business of the company, SpiceCSM is thriving. We are growing rapidly and our customers are transforming their businesses due to its capability. 3) I graduated from Clarkson University with a degree in Engineering and Management, and have now lead 3 IT technology related companies. 4) We empowered our supervisory staff to lead and make decisions on staffing to ensure service levels for our customers were met. Overtime was secondary to customer satisfaction and I wish the best to the person who wrote this review. It is truly a shame that they find writing factually incorrect reviews amusing.

Viewing 1 - 3 of 15 Reviews