GCA Services Employee Reviews about "upper management"
31% would recommend to a friend
(39 total reviews)
Bob Norton
43% approve of CEO
Found 39 of over 393 reviews
Updated 11 Nov 2023
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Excerpts from user reviews, not authored by Glassdoor
- "Upper management are outside of industry, don't care about employees and are only concerned with how much money they.can" (in 18 reviews)
Reviews about "upper management"
Return to all Reviews- 5.07 Jan 2016Area ManagerCurrent Employee, less than 1 yearSalt Lake City, UT
Pros
Great company with great leadership. Utah region is growing and has a lot of support from upper management in making it become a major market.
Cons
Nothing really. This company is one where you get what you put in. If you're a hard worker you will be rewarded.
- 5.029 Dec 2015Anonymous EmployeeFormer Employee
Pros
The work ducked some days but the boss and Co workers were the best you could hope for
Cons
Hot days and the upper management
- 4.020 Oct 2015Anonymous EmployeeCurrent Employee
Pros
Clients are great. The employees are great to work with. Many are hardworking.
Cons
Upper management lacks leadership and integrity.
1 - 2.025 Jul 2013ManagerCurrent Employee, more than 3 yearsChicago, IL
Pros
Allows freedom to perform job duties independently. Motivated employees can advance.
Cons
Bonus structure is a lie that is discovered after first or second year. No raises to go along with increased job duties. Lack of administrative support and leadership from upper management.
- 4.04 Nov 2014Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Definite separation of departments and business function. This is sometimes negative.
Cons
It seems like a lot of time an effort is spent pleasing upper management and catering to non-business critical needs for them.
- 3.026 Apr 2017Anonymous EmployeeCurrent Employee
Pros
Pay was good for someone with little experience.
Cons
Upper management was indecisive and absent.
- 1.024 May 2014Anonymous EmployeeCurrent Employee, more than 10 years
Pros
GCA Services Group has knowledgeable and hardworking Regional Managers, Area Managers, Account Managers, Admins and Hourly Employees.
Cons
* The company is ALL about making money. * The company is not concerned about the clients or the employees, ESPECIALLY the hourly employees. * Upper management is VERY unprofessional. * Hiring of upper management and sales reps with NO facilities service (janitorial) experience. * Hiring of family and friends for management and sale rep positions with NO facilities service (janitorial) experience. * Upper management does not know the site contracts. * Upper management does not know how to speak to its employees, they are very rude and crass. * Reduction of hourly employees' work hours to meet budget. * Reduction of hourly employees' hours to NOT pay healthcare coverage. * Hourly employees do not get annual salary increases while upper management gets annual increases and bonuses. * Payroll issues. * Time keeping issues. * Benefit issues. * Favoritism issues.
3 - 3.026 Oct 2015Anonymous EmployeeCurrent Employee
Pros
Company was once a great place to work and employees cared about one another and their job. The pay for most office and management positions is above average for similar jobs with competitors.
Cons
Morale of employees has really suffered with all of the corporate changes lately. Changes are coming too quickly and without any warning. Employees are told that jobs are safe only to be eliminated shortly after. No communication with employees from upper management leaves employees to speculate and rumors to evolve.
1 - 2.012 Feb 2020Project ManagerCurrent Employee, more than 3 yearsLos Angeles, CA
Pros
My employees are fantastic and hard working
Cons
Upper management very poor no clue what there doing HR the worst
1 - 4.09 Nov 2017Account ManagerFormer Employee, more than 1 yearHouston, TX
Pros
Room for growth is realistic and achievable so long as you Manage your business units and employees appropriately. Benefits and pay are within competitive standards. Upper Management takes yours and clients concerns seriously with progressive steps to improve where necessary.
Cons
Work life balance can be a struggle depending on your account and it's operations, employees, client, etc. Possible above average turn-over rates for this industry. A lot of travel normally necessary in own transportation, however mileage is paid bi-weekly.
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