GoDaddy Employee Reviews about "upper management"

Updated 15 Sep 2020

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4.0
73%
Recommend to a Friend
82%
Approve of CEO
GoDaddy CEO Aman Bhutani
Aman Bhutani
187 Ratings
Pros
Cons
  • "poor upper management, they could have handled layoffs better(in 41 reviews)

  • "This is no longer a cons section oops(in 30 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "upper management"

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  1. "This was a decent job"

    4.0
    Former Employee - Platform Specialist I in Austin, TX

    I worked at GoDaddy full-time

    Pros

    good culture, good management, welcoming coworkers

    Cons

    poor upper management, they could have handled layoffs better

  2. "High Pace High Energy Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Austin, TX
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time for less than a year

    Pros

    If you are a consistent optimist and can handle rejection from calling people and can still push through this is a great job for you. Great commission structure if you're at least decent and incredibly great if you take feedback and implement it well this will be great for you and you can keep improving. High energy fast pace so if you're into that then this will be good for you.

    Cons

    It can be hard to find someone that is interested and if you can't handle the rejection that happens a lot day-to-day then it will not be a good fit. Mindset is huge and if you can't change your mindset to fit in sales it will be rough. Most of the advice people/ upper management give is just blanket positivity. "Don't let a single negative thought enter your mind" but don't elaborate on the specifics on how to protect that mindset and how to actually make efforts to stay positive.

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    GoDaddy Response

    Team GoDaddy People Operations

    We hear ya! Positive thinking and attitudes are just the things to help get us through the workday. We all understand that sales jobs can be a little rough but we appreciate you standing by us and sharing your amazing words of wisdom.


  3. Helpful (2)

    "It feels like an oncological ward."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at GoDaddy full-time for more than 5 years

    Pros

    Benefits, even they are keeping cutting them down. An ability to solve own technical ambitions for corporate expense.

    Cons

    Unfortunately GoDaddy nowadays is a refuge for corporate leeches, very different from how it used to be, before the company went public. It would not be applicable to regular engineers, they are fine and in a way they are hostages of the current GoDaddy toxicity. I am taking about low, mid and upper management that are like vampires suck blood from each other, from legacy products and what is the most important: from services to customers. The business processes in current GoDaddy are not focused anymore on using better technical means to recognize/serve customers’ needs but instead they focused strictly on how to use corporate inner-play to position a specific manager or a specific group of cronies to have the best access to the corporate trough. Those people will go into any incredibly wasteful spending, any falsification of results, any unadulterated fraud, to complete sabotage of anything positive to customers unless they can personally capitalize upon it. This is a cancer that has been eating the company and any more or less senior worker in GoDaddy, who has an ability or interest to see further then own paycheck and who has own sense of professional ethics do acknowledge it.

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  4. Helpful (1)

    "Great Benefits, Lacks great leaders.."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at GoDaddy full-time for more than 8 years

    Pros

    The benefits are great from health, vision, & dental to daycare.

    Cons

    Upper management is riddled with people who fail to make critical decisions out right stalling progress at the company. I have never seen people with so much ability get absolutely nothing done in 3 years and get praised for it.

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    GoDaddy Response

    Team GoDaddy People Operations

    While we're happy that you're loving the benefits, want to let you know that this year will be filled with a lot of changes that we know will improve your experience. Thank you for sticking with us through our growing pains.

  5. Helpful (1)

    "Used to be a great place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Cedar Rapids, IA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at GoDaddy full-time for more than 8 years

    Pros

    When I first started Go Daddy over 8 years ago it was a great company ran by Bob Parson. He knowing paid employees more because he wanted happy, helpful people answering the phone. He knew this would lead to a great customer interaction and produce a loyal customer base. He was right.

    Cons

    That was 8 years ago. Go Daddy is now on it's 4th CEO in that timeframe. Their new corporate mindset is only on profitability and no longer the people that made it a great company. Sales goals have gone up every year while the bonuses continue to be reduced. Sales calls are now purposely routed to agents without sales goals, that do not work on commission. The majority of employees do have sales goals and struggle to hit them now. If you fail to reach your goal 2 months in a row, you will be fired. The majority of tenured employees are now gone as a direct result. Upper management is disconnected and manages only by numbers they control through the calls they route. See for yourself and give their number a call as a customer. You will see the difference.

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  6. Helpful (1)

    "GoDaddy"

    3.0
    Former Employee - Supervisor 

    I worked at GoDaddy full-time

    Pros

    Ability to make a good income, can career path into a Supervisor position to gain management experience relatively quickly.

    Cons

    Can be stuck on a bad shift for long periods of time, upper management is frequently making changes without thinking them through. Supervisors are forced to micromanage more than most would like.

    GoDaddy Response

    Team GoDaddy People Operations

    Thank you for sharing your experience with us. We're glad to hear our efforts to create more fluid career pathing is being noticed.

  7. Helpful (2)

    "Going downhill for employees fast!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fos Chat in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GoDaddy full-time for more than 5 years

    Pros

    Great people, good vacation policy, Was great for a few years which is why I gave it 2 stars instead of 1.

    Cons

    Constantly changing pay structure, departments, vacation and other benefits. In 5 years at Godaddy every change and announcement was at the employees expense. Micro management increasing and bonuses decreasing. ZERO transparency, upper management will lie and mislead you. Every rumor you hear about a pay decrease or department being moved overseas will come true. Management will say your job is not in jeopardy and 3 months later move the entire department overseas for cheaper labor. Sales is the only thing that matter. People will call in solely for tech support and if you do not follow a script and offer products on every call you will fail your call reviews.

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  8. Helpful (6)

    "Great if you work hard for years. Screw over many customers. You might be able to keep you job..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Productivity Technical Support Specialist in Hiawatha, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GoDaddy full-time for more than 3 years

    Pros

    Holiday Party THAT IS ALLLLLLLL.......

    Cons

    I worked for Godaddy for 4 years, No Happy anniversary, no way to go, instead they fired me after four years & 1 week. I was so excited to finally have my vacation time double after putting up with there Bull Sh*t for years it's finally going to pay off, WRONG..... Ok real truth, over the years their pay scale has dwindled to a trickle. Their commission Scale, a joke YES Commission, not bonus scale. Commission scales almost always over forecasted then they reel it back the next month when they realized they made a mistake. Don't worry about the people that did not hit their ridiculous minimums. They write you up on performance issues and fire you. All, because of management's mistakes. THIS IS NO LONGER A TECH SUPPORT SERVICE!!! THEY ARE SALES, REPEAT SALES COMPANY. They push out products with severe flaws they de-educate or dumb down their customers. This customer may have an actually good product they are using and are told it's obsolete and force them to an unproven, bug filled, cookie cutter product that doesn't even replace what they had. Result now new site makes you no money and you lose any SEO your site ever accrued. This only costs you business, TIME, money & this will be pushed on you every time you call in for help to a simple fix. They knew about severe bugs and continued to sell it for years. Keep in mind this was no small bug if you had an online store and your customer orders and the inventory didn't update so now your selling the same ONE -OF A-KIND product 10 times before you realize what's going on. Then you get to go into Customer recovery mode apologizing, refunding money, avoiding building bad reviews all because they want to make a 3000% profit on a bad product for their shareholders. Majority of the new hires are barely high school educated with zero technical support. Let alone no experience running a successful business, internet marketing, SEO Results. BY THE WAY, THEIR CREDO IS FAKE IT UNTIL YOU MAKE IT in training this can take 6 months!!! I don't want anyone recommending problems for my business because they can't properly train and or keep good agents. Let alone they are de-educate you or dumben you down. Now you have paid the price of ignorance and starting all over again for no reason just so they can get a few pennies in commission. All you're trying to do is succeed. When you call them they have been trained to fake their lack of knowledge, skills, and abilities as long as they do it with confidence How about after two years developing Carpal Tunnel Issues. Then company including upper management and Inhuman resources ignore the fact you injured push it off. All of their attendance and workman's compensation or leave processing is done by third parties that cant return a call or email. They lie to you tell what to expect then deny a well-qualified absence documented by Doctors. In return can cost you your job. Not to mention the last two years of my career at Godaddy I was transferred to a brand new department promised a 25% increase in pay. Every 3 months VP of Sales and support would come down give some lame speech how they are working on a budget and can't afford what they promised for over two years. So please tell me how good GODADDY EMPLOYMENT REALLY IS.

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  9. "Was there 5 years. Lots of jobs overseas now."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tech Support in Chandler, AZ
    Positive Outlook
    Disapproves of CEO

    I worked at GoDaddy full-time for more than 5 years

    Pros

    Pays well if you are selling. You learn many things that help in life. Benefits and perks are good too.

    Cons

    Most “promotions” are just called the to make the employee feel good, in reality it’s just a lateral move. I saw many people get jobs as managers they didn’t deserve. I saw people that were way more qualified than their counterparts yet someone else with 0 knowledge would get the job. This shows friendship in the workplace goes a lot further than merit. During OVERSEAS to: Mexico, Colombia, Philippines, Ireland, Bulgaria. Some people were selected without interviews and got sent there. The people that got sent were always good friends with the managers but did not have much to teach. If you call GoDaddy and notice how bad the quality has gone down it is because they can’t train anybody. The people in those positions are below par, very friendly with upper management tho. They don’t really care about the customer. I always sold really good, but without the need of lying. Many people there just lie to get sales, then someone else has to fix it. I wouldn’t be a customer of GoDaddy at all. Not if I had to call them anyway.

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  10. Helpful (1)

    "Headed In The Wrong Direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at GoDaddy full-time for more than 5 years

    Pros

    Great facilities, coworkers become like family, full time employees get great benefits: 401k matching, amazing insurance.

    Cons

    Upper management doesn't care about employees, anonymous surveys are ignored when asked "what could we do better?". Anyone above a direct supervisor (with the excepting of a small few) does not have their employees best interests at heart. The place is not run with transparency, though management says it is. Some employees started having to record meetings on their phones because management flip-flopped so much and would deny making certain promises/remarks.

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    GoDaddy Response

    Employment Brand

    We take pride on providing an amazing work environment and enabling our people to live passionately. Part of providing such an environment is regularly soliciting feedback from employees and doing everything we can to innovate. We regularly hold round tables and focus groups to ensure that we’re focusing on the right things in the right ways to make an impact. Our Care organization is actively working to change how, what and when we communicate changes and how we can better close the loop on the feedback we’ve been provided. As ever, we would encourage any active employees that feel they need to record their conversations to reach out to hr@godaddy.com or rvm@godaddy.com.

41 English reviews out of 1,597