Gopuff Operations Associate Reviews

Updated May 19, 2022

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Found 86 of over 882 reviews

2.9
41%
Recommend to a Friend
52%
Approve of CEO
Gopuff Co-Founders/Co-CEOs Rafael Ilishayev and Yakir Gola
Rafael Ilishayev and Yakir Gola
38 Ratings
  1. 3.0
    Current Employee, less than 1 year

    Pros & Cons

    May 19, 2022 - Operations Associate in Newcastle upon Tyne, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Advantage of a zero-hours contract

    Cons

    Instead of substituting shifts when you inform of your availability, they take it off you.

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  2. 4.0
    Former Employee, less than 1 year

    Easy but tedious at times

    May 16, 2022 - Operations Associate in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Daily routines. No hard labor, just pick and pack in a timely manner and stock warehouse on downtime. Easy job.

    Cons

    - tedious work at times when it gets busy - managers don't help

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  3. 4.0
    Current Employee

    Great opportunity for growth

    May 9, 2022 - Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great internal teams in site locations

    Cons

    Multiple challenges facing operations team as the company grows

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  4. 4.0
    Current Employee, less than 1 year

    Easiest job I’ve ever had

    May 10, 2022 - Operations Associate in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    16 an hour pay plus occasional snacks. No uniform and great hours

    Cons

    Scheduling and management can get alittle unorganized

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  5. 3.0
    Current Employee, less than 1 year

    Job satisfaction

    Apr 27, 2022 - Associate Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing and fantastic team work

    Cons

    Insufficient shifts and fewer staffs

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  6. 2.0
    Former Employee, less than 1 year

    A facade..

    Apr 21, 2022 - Operations Associate in Greenville, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work alone Some downtime Discounts Can listen to music Nothing else.

    Cons

    Low pay No advancement Sudden hour changes Fails to hold management accountable Not inclusive and diverse as they make it Having to receive 3-4 trucks by yourself Having cameras doesn’t make it “secure”

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    1 person found this review helpful
  7. 5.0
    Former Employee, less than 1 year

    Poor management

    Apr 4, 2022 - Operations Associate in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Buying snacks while at the job

    Cons

    Poor management One person per shift working alone with high volume orders No breaks

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  8. 2.0
    Current Employee, more than 1 year

    Nosedived after 2020, avoid at all costs

    Apr 14, 2022 - Operations Associate in North Liberty, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Laid back environment, management used to to offer free food that was close to expiration

    Cons

    Upper management has cut any and all communication with lower associates and enforced a "labor policy" that cut everyone's hours, and fired many more good honest hard-working people.

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  9. 1.0
    Former Employee

    RACIST Chicken with its head cut off

    Apr 27, 2022 - Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mindless work, decent pay and promotions if you know how to squeeze every bit of life from your employees.

    Cons

    Racist policies relating to stealing, and surveillance: something is missing from stock so lets suspend 3 black people who did nothing and then realize it was our broken inventory system; lets suspend a black guy for simply giving his friend a handshake because he could've possibly had drugs in his hand at the time. Vindictive, lying managers who brag about how much more money they make than you, unresponsive HR, no real benefits besides a discount on ordersfrom the company (make sure to use that for water as they do not supply drinking water). Every piece of technology in this "tech company" is busted and doesn't work right so you'll end up repeating your work over and over ad nauseum while the corporate overlords think you're not packing orders. Nothing at this warehouse is safe or clean and we regularly had staff getting bed bugs and illnesses from working in a building without proper cleaning or air filters. It took them 2 months to fix the bathroom door and they forgot a handle on one side, plus they'll never fix the app they built to the point that hackers stop forcing people to bag dozens of wrong orders a day. On top of everything here they will also toss thousands of dollars worth of produce and food away because they need to make room for new products, then threaten any of the people who try to collect the perfectly good food from the garbage. There's really no good reason to work here unless you're a driver because you don't really work for Gopuff at that point and they can't tell you what to do.

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    1 person found this review helpful
  10. 3.0
    Former Employee

    Easy, but too easy

    Mar 17, 2022 - Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Learn the ups and downs of operations and logistics - Work collaboratively in a small group setting

    Cons

    - Workload gets effectively too great due to short staff - Company cuts hours too frequently

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