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Greyhound Reviews

Updated 21 Mar 2023

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Found 376 of over 389 reviews
3.3
40% Recommend to a Friend
Greyhound President and CEO Dave Leach
54% Approve of CEO

Found 375 of over 389 reviews

3.3
40%
Recommend to a Friend
54%
Approve of CEO
Greyhound President and CEO Dave Leach
Dave Leach
181 Ratings
Pros
  • "Good pay, fun team, fair working hours(in 13 reviews)

  • "Good benefits, opportunity for advancement depending on the department(in 12 reviews)

  • Cons
  • "Long hours 24/7/365 days a year(in 10 reviews)

  • "Upper management does not know the people who really do the work(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee

      Good place

      21 Mar 2023 - Ticket Agent in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty relaxed. Good team to work with

      Cons

      The colorful crowd that lives in downtown that you have to witness.

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    2. 5.0
      Current Employee, more than 10 years

      am a hard working person

      8 Feb 2023 -  in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      reason is that I love the work and the company and the management staff they work with God fearing and understanding, someone can make a good career under there rules and instruction

      Cons

      challenge is like they have many team workers and is good challenges is less for me to proof my self as a good worker so I can have the team leader band .

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    3. Join the Greyhound team
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    4. 2.0
      Former Employee, more than 3 years

      No Work Life balance

      3 Feb 2023 - Terminal Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Met some great friends Exciting to work at Port Authority Everyday was a movie

      Cons

      Promotion is through the ranks No growing training for Supervisors Unprofessional environment Working conditions poor

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    5. 5.0
      Current Employee, more than 8 years

      X

      27 Jan 2023 - Bus Driver in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job for the unemployed

      Cons

      The job takes all your time

      Continue reading
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    6. 3.0
      Former Employee, less than 1 year

      Great if you want to travel

      24 Jan 2023 - Driver in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, great coworkers, and not micro managed

      Cons

      Passengers unruly, company reconstruction, and bad equipment

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    7. 1.0
      Former Employee, less than 1 year

      poor culture and a lot of favoritism.

      10 May 2022 - Terminal Operations Supervisor in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Location: Time square, free metro card, and free rides on greyhound buses.

      Cons

      Poor culture, Leadership values friendships with employees over hard work. Some Supervisors do more work when other supervisors do not. Poor training structure, you leave training after two months and learn nothing. Disorganization, work is not assigned so leadership does not know who is doing what just "hoping" someone does it. Gossip, leadership gossips about drivers and hourly employees. Ive even heard managers talking about how an employee smells at work. Very Unprofessional, corporate knows nothing of whats going on or does not care. Terminal manager has no power to hire poor performing employees because they are friends with high leaders. Terminal Manager is amazing but is handcuffed and cannot manage her team. Getting a long standing employee upset can cause them to get together and get you fired.

      Continue reading
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    8. 4.0
      Former Employee, more than 3 years

      Good Training

      12 Nov 2022 - Crew Leader Assistant in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They provide good customer service training. I love the metrocard benefit

      Cons

      If management does not like you won't be able to grow.

      Continue reading
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    9. 3.0
      Former Employee, less than 1 year

      Okay

      23 Nov 2022 - Ticket Agent in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, networking, days off,

      Cons

      Management can help a lot more then they do

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    10. 5.0
      Current Employee

      Transportation Experience

      2 Nov 2022 - IT Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Adaptable - Intent on Improvement - Great Technical Knowledge - Many years experience

      Cons

      - Funding - Reactive - Short term thinking

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    11. 4.0
      Former Employee, more than 10 years

      Company is a ok

      2 Nov 2022 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meet alot of good people

      Cons

      Time away from home and family

      Continue reading
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    Viewing 1 - 10 of 375 Reviews
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    Greyhound Reviews FAQs

    Greyhound has an overall rating of 3.3 out of 5, based on over 389 reviews left anonymously by employees. 40% of employees would recommend working at Greyhound to a friend and 22% have a positive outlook for the business. This rating has improved by 13% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Greyhound employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Greyhound. This rating has improved by 16% over the last 12 months.

    40% of Greyhound employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Greyhound 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

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    Glassdoor has 389 Greyhound reviews submitted anonymously by Greyhound employees. Read employee reviews and ratings on Glassdoor to decide if Greyhound is right for you.