Groupon Employee Reviews about "merchants"

Pros

Nice office, free breakfast, drinks on Fridays

Cons

Toxic environment, Nepotism & discriminatory hiring and management operations, encouraged to lie to merchants to avoid paying them on time on numerous occasions. I witnessed bullying across various departments, no genuine career prospects in what is a declining business model. Senior leadership changes at a rapid pace.

Pros

I worked for Groupon for about 2 years, so this info will be regarding pre and post covid19. -Honestly, they give a pretty great training program. I feel like my sales skills were really improved over time with their structure and the way they initially train their reps. -Free snacks in office (though they were limited) -Good benefits and "unlimited PTO" (post-covid19 unlimited PTO was pretty much non existent and you had to get PTO double or triple approved weeks in advance) -Great peers and coworkers (for the most part) -Fun in-office environment before covid19

Cons

-company is going downhill -upper management and management in general have no idea what they are doing -micromanagement that seems to be getting pushed from C level employees -major changes in commission structure (started out making a decent commission percentage, then they changed to a smaller commission percentage with a larger base pay, then they took commission away all together and only paid on launched deals -they are always doing some weird sneaky things with your money (I've personally had to call into HR to receive bonuses that were missed on their end, and I had a coworker that was missing nearly 5K in commission) -the merchants you will reach out to are either out of business or HATE groupon -they encourage you to harass merchants to the point of legal threat -constant Zoom meetings to chat about "feedback" on the new program Groupon has laid out... employees give challenges on how their newly enforced pitch has been going over with merchants while upper management tells reps that they just need to do better and keep pushing -petty petty petty environment, everyone is talking about someone else, make sure to have all your ducks in a line because even if you have something in your personal life, Groupon managers will bring it to your professional life -no real sense of a promotional process, I know successful reps that have been exceeding metrics for months going on years and are still not promoted, while other reps that got lucky with a high selling deal get promoted or low performers get moved to a customer service roll instead of getting fired -awful communication overall -Groupon as a company is corrupt, they lied to their investors about where their money has come from and I know numerous current and former employees that are caught up in lawsuits with Groupon

Pros

Engaged associate community with significant resource groups and cutting edge technology. Executive Leadership Team (ELT) is clear regarding the priorities and communicates frequently.

Cons

Challenging business with COVID-19 restrictions on consumer behavior. Questionable competitive moat if Google/Facebook/Amazon/Walmart decide to invest in building relationships with merchants at scale.

Pros

Lots of autonomy depending on your team, time off, matched 401k

Cons

Lack of leadership, chaotic, screwing over merchants