Groupon Employee Reviews about "upper management"
Updated 30 Sep 2020
Clear All
Full-time, Part-time
English
Job Status (2)
- Current Employees
- Contract
- Freelance
- Full-time
- Intern
- Part-time
Location
- Worldwide
- Singapore - All Cities
- - Central
- - Singapore Area
- United States - All Cities
- - Illinois
- - Chicago, IL, US Area
- - Arizona
- - Phoenix, AZ, US Area
- - California
- - Los Angeles, CA, US Area
- - Sacramento, CA, US Area
- - San Diego, CA, US Area
- - San Francisco, CA, US Area
- - San Jose, CA, US Area
- - Connecticut
- - Bridgeport, CT, US Area
- - Hartford, CT, US Area
- - District of Columbia
- - Washington, DC , US Area
- - Florida
- - Jacksonville, FL, US Area
- - Miami-Fort Lauderdale, FL, US Area
- - Orlando, FL, US Area
- - Tampa, FL, US Area
- - Georgia
- - Atlanta, GA, US Area
- - Augusta, GA, US Area
- - Brookhaven, DeKalb, GA
- - Hawaii
- - Hawaiian Islands, US Area
- - Kansas
- - Kansas City, MO, US Area
- - Kentucky
- - Cincinnati, OH, US Area
- - Maryland
- - Baltimore, MD, US Area
- - Salisbury, MD, US Area
- - Massachusetts
- - Boston, MA, US Area
- - Missouri
- - New Jersey
- - New York City, NY, US Area
- - New York State
- - Albany, NY, US Area
- - Ithaca, NY, US Area
- - Kingston, NY, US Area
- - Rochester, NY, US Area
- - Ohio
- - Cleveland, OH, US Area
- - Oregon
- - Coos Bay, OR, US Area
- - Pennsylvania
- - Philadelphia, PA, US Area
- - Puerto Rico
- - Puerto Rico, US Area
- - South Carolina
- - Greenville, SC, US Area
- - Texas
- - Dallas-Fort Worth, TX, US Area
- - Houston, TX, US Area
- - Washington State
- - Seattle, WA, US Area
- Argentina - All Cities
- - Federal Capital
- - Buenos Aires, Argentina Area
- Australia - All Cities
- - New South Wales
- - Sydney, Australia Area
- - Victoria
- - Melbourne, Australia Area
- - Western Australia
- - Perth, Australia Area
- Austria - All Cities
- - Vienna
- - Vienna, Austria Area
- Belgium - All Cities
- - Brussels
- - Brussels, Belgium Area
- Brazil - All Cities
- - Bahia
- - Salvador, Bahia
- - Espírito Santo
- - Vitória, Espírito Santo
- - Minas Gerais
- - Belo Horizonte, Minas Gerais
- - Juiz de Fora
- - Parana
- - Curitiba, Brazil Area
- - Londrina
- - Rio Grande do Sul
- - Porto Alegre, Brazil Area
- - Rio de Janeiro
- - Rio de Janeiro, Brazil Area
- - Santa Catarina
- - Florianopolis, Brazil Area
- - São Paulo
- - Sao Paulo, Brazil Area
- Canada - All Cities
- - British Columbia
- - Vancouver, BC, Canada Area
- - Quebec
- - Montreal, QC, Canada Area
- Chile - All Cities
- - Santiago Metropolitan Region
- - Santiago, Chile Area
- China - All Cities
- - Beijing
- - Beijing, China Area
- - Guangdong
- - Guangzhou, China Area
- - Shanghai
- - Shanghai, China Area
- Colombia - All Cities
- - Bogota
- - Bogota, Colombia Area
- - Cundinamarca
- Costa Rica - All Cities
- - Puntarenas
- - Puntarenas, Costa Rica Area
- France - All Cities
- - Ile-de-France
- - Paris, France Area
- - Pays de la Loire
- - Nantes
- - Provence-Alpes-Cote d'Azur
- - Nice, France Area
- Germany - All Cities
- - Berlin
- - Berlin, Germany Area
- - North Rhine-Westphalia
- - Cologne, Germany Area
- Guatemala - All Cities
- - Suchitepéquez
- - Escuintla, Guatemala Area
- Hong Kong - All Cities
- - Yung Shue Wan, Hong Kong Area
- India - All Cities
- - Delhi
- - New Delhi, India Area
- - Karnataka
- - Bangalore, India Area
- - Maharashtra
- - Mumbai, India Area
- - Pune, India Area
- - Nagaland
- - Chen
- - Punjab
- - Banga
- - Tamil Nadu
- - Chennai, India Area
- - Telangana
- - Hyderabad, India Area
- - Uttar Pradesh
- Indonesia - All Cities
- - Jakarta
- - Jakarta, Indonesia Area
- Ireland - All Cities
- - Dublin
- - Dublin, Ireland Area
- Israel - All Cities
- - Central
- - Tel Aviv-Yafo, Israel Area
- Italy - All Cities
- - Campania
- - Naples, Italy Area
- - Lazio
- - Rome, Italy Area
- - Lombardy
- - Milan, Italy Area
- - Piedmont
- - Turin, Italy Area
- Japan - All Cities
- - Tokyo
- - Tokyo, Japan Area
- Malaysia - All Cities
- - Kuala Lumpur
- - Kuala Lumpur, Malaysia Area
- - Pulau Pinang
- - Ipoh, Malaysia Area
- - Selangor Darul Ehsan
- Mexico - All Cities
- - México
- - Mexico City, Mexico Area
- - Nuevo León
- - Monterrey, Mexico Area
- Morocco - All Cities
- - Greater Casablanca
- - Rabat, Morocco Area
- Netherlands - All Cities
- - Gelderland
- - Arnhem, Netherlands Area
- - North Holland
- - Amsterdam, Netherlands Area
- New Zealand - All Cities
- - Wellington
- - Wellington, New Zealand Area
- Norway - All Cities
- - Oslo
- - Oslo, Norway Area
- Peru - All Cities
- - Lima Region
- - Lima, Peru Area
- Philippines - All Cities
- - Manila
- - Manila, Philippines Area
- - Mindoro Oriental
- - Chicago
- - National Capital Region
- Poland - All Cities
- - Masovia
- - Warsaw, Poland Area
- - Silesia
- - Katowice
- Romania - All Cities
- - Bucuresti
- - Bucharest, Romania Area
- Russia - All Cities
- - Moskva
- - Moscow, Russia Area
- South Africa - All Cities
- - Western Cape
- - Cape Town, South Africa Area
- South Korea - All Cities
- - Soul
- - Seoul, South Korea Area
- Spain - All Cities
- - Andalusia
- - Sevilla, Spain Area
- - Castile and Leon
- - Valladolid
- - Catalonia
- - Barcelona, Spain Area
- - Madrid
- - Madrid, Spain Area
- - Murcia
- - Murcia
- - Valencian Community
- - Valencia, Valencian Community
- Sweden - All Cities
- - Stockholm
- - Stockholm, Sweden Area
- Switzerland - All Cities
- - Schaffhausen
- - Schaffhausen
- - Zürich
- - Zurich, Switzerland Area
- Taiwan - All Cities
- - T'ai-pei
- - Tainan, Taiwan Area
- Thailand - All Cities
- - Krung Thep Mahanakhon
- - Bangkok, Thailand Area
- Turkey - All Cities
- - Istanbul
- - Istanbul, Turkey Area
- Ukraine - All Cities
- - Kyiv
- - Kiev, Ukraine Area
- United Arab Emirates - All Cities
- - Dubai
- - Dubai, United Arab Emirates Area
- United Kingdom - All Cities
- - England
- - Birmingham, UK Area
- - Bristol, UK Area
- - Cambridge, UK Area
- - London, UK Area
- - Manchester, UK Area
- - Sutton, East Midlands, England
- - Scotland
- - Edinburgh, UK Area
- - Glasgow, UK Area
- Vanuatu - All Cities
- - Tafea
- - Sydney
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Pros
"Great work environment and culture" (in 205 reviews)
"Wonderful Culture and no dress code" (in 160 reviews)
Cons
"Weird upper management at Rocket" (in 83 reviews)
"Company really care more about its merchants" (in 71 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "upper management"
Return to all Reviews- COVID-19Helpful (3)
"Good to start with... Bad to end with"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Groupon full-time for more than a year
Pros
I worked for Groupon for about 2 years, so this info will be regarding pre and post covid19. -Honestly, they give a pretty great training program. I feel like my sales skills were really improved over time with their structure and the way they initially train their reps. -Free snacks in office (though they were limited) -Good benefits and "unlimited PTO" (post-covid19 unlimited PTO was pretty much non existent and you had to get PTO double or triple approved weeks in advance) -Great peers and coworkers (for the most part) -Fun in-office environment before covid19
Cons
-company is going downhill -upper management and management in general have no idea what they are doing -micromanagement that seems to be getting pushed from C level employees -major changes in commission structure (started out making a decent commission percentage, then they changed to a smaller commission percentage with a larger base pay, then they took commission away all together and only paid on launched deals -they are always doing some weird sneaky things with your money (I've personally had to call into HR to receive bonuses that were missed on their end, and I had a coworker that was missing nearly 5K in commission) -the merchants you will reach out to are either out of business or HATE groupon -they encourage you to harass merchants to the point of legal threat -constant Zoom meetings to chat about "feedback" on the new program Groupon has laid out... employees give challenges on how their newly enforced pitch has been going over with merchants while upper management tells reps that they just need to do better and keep pushing -petty petty petty environment, everyone is talking about someone else, make sure to have all your ducks in a line because even if you have something in your personal life, Groupon managers will bring it to your professional life -no real sense of a promotional process, I know successful reps that have been exceeding metrics for months going on years and are still not promoted, while other reps that got lucky with a high selling deal get promoted or low performers get moved to a customer service roll instead of getting fired -awful communication overall -Groupon as a company is corrupt, they lied to their investors about where their money has come from and I know numerous current and former employees that are caught up in lawsuits with Groupon
Continue reading "Great place to work initially, but now a sinking ship"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Groupon full-time for more than 3 years
Pros
Great people, fantastic location, excellent working environment.
Cons
Clueless upper management, no direction, redundancy decisions made zero sense
- Helpful (1)
"Non-competitive wages and do not value employees"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Groupon full-time for more than 3 years
Pros
Health benefits, PTO, youthful culture
Cons
Grossly underpays. Upper management does not know what they are doing and there is no transparency. Promote people who are incompetent and unqualified. Management in Goods play the favoritism game. They say they are an inclusive and diversified company, but they definitely are not. Laid off hundreds of people over Zoom, very unsympathetic and unprofessional.
Continue readingThanks for your feedback! We’re happy to hear that you were pleased with the benefits, culture, and work/life balance at Groupon. We’re sorry to read that you found upper management was lacking transparency and playing favoritism, as hiring and developing thoughtful (and fair) leaders is something we take very seriously. In relation to pay, we take several steps to ensure our compensation is competitive, especially when it’s combined with our benefits package and unlimited RTO (routine time off). That said, we will continue to benchmark and review our compensation packages on an annual basis to ensure they stay competitive within the market and make changes accordingly. Regarding inclusiveness,we're happy to share that there are several key priorities in place for the remainder of 2020 centered around global inclusion and diversity, ranging from further commitments to increased diversity in our talent pools to Zoom-based virtual conversations related to inclusion, identity and intersectionality. Finally, we hear and appreciate your feedback regarding the way lay-offs were handled. It has been incredibly painful to say goodbye to talented people due to the impact of this unprecedented pandemic, and we're deeply apologetic to those who were disappointed by our delivery. It's your willingness to share that helps Groupon grow and evolve, and for that we're very appreciative! Wishing you all the best in your journey forward.
- Helpful (2)
Pros
Work / life balance and thats about it
Cons
Constant turnover and poor communication from upper management
- Helpful (3)
"Not As Great As They Used To Be"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Groupon full-time for more than 8 years
Pros
Competitive pay and good benefits
Cons
Minimal upward growth. Poor communication between departments. Lack of support from upper management.
Continue reading - Helpful (2)
"Great for entry level"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Groupon full-time for more than a year
Pros
Work life balance and culture
Cons
Sinking company without any communication from C suite to upper management. Constant change. Bad marketing department.
Pros
Quick and Full of Execution
Cons
Weird upper management at Rocket .
Continue reading"A Great Place to Work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI have been working at Groupon full-time for more than a year
Pros
Salary and Work environment are good
Cons
Communication from Upper Management can be missing in certain situations regarding changes or organization updates
"Great team culture (at least my team), relax, good work/life balance but without any direction"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Groupon full-time for more than 5 years
Pros
* Great team culture (at least my team) * Relax * Light deadlines for projects * Opportunity to contribute in different teams
Cons
* There is no clear direction from the upper management * Transparency regarding ongoing stuff is null * Old stack of software
Pros
Great people to work with.
Cons
Upper management is not respecting the privacy of feedback provided.
Join the Groupon team
Groupon Response
August 26, 2020 – Global TA Project Manager