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H&M

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H&M

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H&M Reviews

3.5
64% Recommend to a Friend
H&M CEO Helena Helmersson
72% Approve of CEO
3.5
64%
Recommend to a Friend
72%
Approve of CEO
H&M CEO Helena Helmersson
Helena Helmersson
2,670 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Also great benefits even for part timers like having your birthday off and getting paid for it.(in 725 reviews)
  • "Good pay ( depends on which store mine was a flagship so it paid a little higher)(in 633 reviews)
  • "The people are great and the 25% off employee discount is also great along with good benefits.(in 568 reviews)
  • "Team was great and motivating(in 319 reviews)
  • "good and friendly staff(in 318 reviews)
Cons
  • "Management was poor and unorganized(in 943 reviews)
  • "Some managers are rude and bossy(in 519 reviews)
  • "Long hours and lots of responsibilities for just sales assistant(in 388 reviews)
  • "low salary and hard to give customer service to israelis(in 337 reviews)
  • "No work life balance although this becomes self inflicted due to the autonomous nature of the company.(in 277 reviews)
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Found 13,125 of over 16K reviews

Updated 29 Sept 2023

    1. 5.0
      FEATURED REVIEW
      16 Sept 2023
      Retail Sales Associate
      Former Employee
      Orland Park, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay Great management team

      Cons

      None N/A Nothing Incomplete No

      1. 5.0
        19 Jun 2023
        Retail Sales Associate
        Former Employee, more than 1 year
        Singapore
        Recommend
        CEO Approval
        Business Outlook

        Pros

        very friendly managers and friendly colleagues

        Cons

        long working hours and fast pace

      2. Join the H&M team
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      Viewing 1 - 10 of 13,125 Reviews
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      H&M Reviews FAQs

      H&M has an overall rating of 3.5 out of 5, based on over 15,909 reviews left anonymously by employees. 64% of employees would recommend working at H&M to a friend and 47% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has decreased by -3% over the last 12 months.

      64% of H&M employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated H&M 3.2 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

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      Glassdoor has 15,909 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.