HealthTap San Jose Reviews

Updated 5 Nov 2020

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3.3
55%
Recommend to a Friend
46%
Approve of CEO
HealthTap Chief Executive Officer Bill Gossman (no image)
Bill Gossman
7 Ratings
  1. Helpful (3)

    "New Mountain View Office is Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ios Software Engineer in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthTap full-time for less than a year

    Pros

    * We recently moved to a new office in Mountain View. The office is spacious with a nice and convenient community. * We have a healthy work-life balance in the company. * Dog-friendly! * Free lunch and snacks. * We have an excellent and working business model.

    Cons

    * Influence in the community.

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  2. Helpful (2)

    "Probably the worst place to work outside of a salt mine"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Drone in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HealthTap full-time for more than a year

    Pros

    Had a job, genuinely smart colleagues

    Cons

    Narrow minded leaders, no revenue, zero focus

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  3. Helpful (2)

    "Good people, horrible leadership, no work life balance."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HealthTap full-time for more than 3 years

    Pros

    Friendly team, daily lunch and food provided, room to grow.

    Cons

    Horrific/abusive leadership. Get rid of them if you want the company to succeed. Dozens of employees have complained to the board, yet they are still in charge in 2020?

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  4. "good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Data Engineer in Mountain View, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at HealthTap full-time for more than a year

    Pros

    nice people to work with

    Cons

    funding issues is a cause of concern

  5. Helpful (7)

    "Financial Turmoil"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at HealthTap full-time for more than a year

    Pros

    Lot of learning opportunities Dog friendly Great insurance plan

    Cons

    Company is in financial trouble. Most people believe that layoffs are coming soon. No pay raise, no bonus Company doesn’t have a good culture. Managers bully engineers Company exploits employees who are on H1 visa by delaying their green card process, thus making employees stick with the company on low wages

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  6. Helpful (10)

    "Do not come to work at this company, SERIOUSLY!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HealthTap full-time for more than 3 years

    Pros

    Good mission, a lot of smart engineers when I first joined

    Cons

    NO promotion, Underpaid, a lot of extremely bad engineers and PMs that only make things worse, HR determined not responding your emails or calls after you leave, so you cannot get your work history or purchasing stock options. Don't be fooled by the reviews that the new management is doing any good, old and new management teams are just equally bad. Turnover rate is still as high.

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  7. Helpful (1)

    "Completely new company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthTap full-time for less than a year

    Pros

    1) Employee-driven culture which is welcome contrast to previous CEO’s tenure 2) Interesting intellectual challenges and problems to solve in growing virtual healthcare industry 3) New senior leadership has ship steered in the right direction and importantly, is open to feedback. 4) Beautiful new offices in both Valley and San Francisco 5) Great benefits and food 6) Dogs!

    Cons

    1) tough to recruit your former colleagues with old, outdated reputation issue from previous CEO— even though it’s no longer the case

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  8. Helpful (6)

    "From Great to Not So Great"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Engineer in Palo Alto, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at HealthTap for more than a year

    Pros

    Was built on a wonderful premise. Friendly coworkers. The product helps people.

    Cons

    Since the founding CEO has left, new management steered this company in one soulless direction. No alignment with departments.

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  9. Helpful (2)

    ""Incredible mission, amazing progress, driven by a powerful new CEO""

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthTap full-time for more than 8 years

    Pros

    Mission to help the world AND enable people to live longer, healthier, happier lives Knowing that your work is directly helping millions. Great work environment in the heart of silicon valley Perks that make your life easier at work Culture of caring Healthcare is hard. Under new management, you'll have greater responsibility to "figure it out" and make a contribution

    Cons

    It's less intense than when we started, but it's still true that you don't change the world working 10am to 3pm. Healthcare is hard. Under new management, you'll have greater responsibility to "figure it out" and make a contribution (if this is a con, you're not a fit for the company)

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  10. Helpful (1)

    "Great place to contract!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Contractor in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthTap for less than a year

    Pros

    Everyone you meet (at least currently) is amazing to interact with. I didn't realize how scarred I was from past jobs until I met all of the people here. Everyone is genuinely interested in helping you, doing their jobs well, & making a difference in the lives of their customers. The office locations each have different appeals. While I think the SF office is gorgeous, you can't beat the location fo the PA office. I feel like I'm contributing a lot and learning a lot. Some contracts you don't feel very productive at first or like you're a part of the team. Not here. There are plenty of drinks & snacks, lunch is provided, and there are numerous celebrations. Some places seem to force you to spend time together after work hours but HealthTap seems to work in good times during the workday without sacrificing productivity.

    Cons

    Growing pains are always hard. There is definitely a lot of reorganization going on in leadership including HR/hiring, finance, etc. That can get frustrating when you aren't sure who to go to for answers. But better to have growing pains than a crappy leadership team! I'm happy to be a part of the growth.

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    HealthTap Response

    January 8, 2019

    Thanks for your comments. We'll do our best to keep up the positive progress!

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