IRT Reviews

Recruiting/new hiring was TOTALLY disorganized and discombobulated, ...made you wonder, ...somewhat demotivating. Downtown location had poor and limited parking @ $10/day, ...getting a ticket for expired meters and expired spaces was very common. Raises are very structured, regimented and slow. No assigned seating in call center from day to day... first come/first served, seat and work station still warm from previous shift. Ventilation not very good, fumes from carpet glue, or whatever, gave frequent head aches.

*Another cheap outsourcer nothing special about this place *Poor training (My trainer was nice but the curriculum provided by the client is horrible) *Low pay for what's expected and they are very demanding *Commission/Incentive whatever you want to call it is not really attainable and so low that it's depressing. They should be ashamed to even offer it that low. *Dance around questions *Lots of finger pointing at client *Nickel and dime your pay. *First day on phone and they were already going off about everyone's handle time and sales *The call types constantly change but I won't even go into that *Bottom line only work here if you are so desperate for a job that even McDonald's won't hire you.