Interface Rehab Reviews

3.6

65% would recommend to a friend

(150 total reviews)

Anant B. Desai, PT, M.Ed.

79% approve of CEO

67% positive business outlook

Interface Rehab has an employee rating of 3.6 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Interface Rehab employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

150 reviews
1.0
29 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Ridiculously easy interview and hiring process. Lots of contracts and open positions available. If you're a terrible employee you won't have to worry about getting fired.

Cons

Unethical practices - impossibly high productivity levels, coercing employees to work off the clock, too many aides/assistants and not enough licensed therapists. Licensed therapists are bogged down by paperwork and don't have time to actually to complete assessments and create appropriate treatment plans. There is no time for therapists to communicate or even take bathroom breaks. Patient care and satisfaction is not a priority. Profits and minimum costs are the priority. Below subpar, incompetent, unethical employees drag good, ethical, hardworking employees down. Ineffective management and HR. Zero mentorship. Employee concerns are ignored, minimized, or laughed at. Therapists are shifted from one placement to another on a whim. Therapists feel defeated because they are not valued or protected. Administrator, DON, contract company always take priority even when they are unethical or biased.

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Interface Rehab Response
9y
Nothing I read above under Cons resemble any of our internal practices. I hope you did not get confused about the company name during posting! There are two other companies starting with "inter....." Regardless, Your comments will be reviewed thoroughly in our next operation meeting. Anant B. Desai, PT. M.Ed. Head Coach
4.0
16 Feb 2015

Unethical and plays dirty as a company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Will try to lure in young and inexperienced workers

Cons

Asked me on my first day as a travel rehab therapist contactor to sign other therapy documents from a former employee. Extremely unethical and fraudulent thing to do considering that means I'm signing off with my license at stake. The DOR at the building played loud rock music from his computer while working In the therapy room and ignored his staff. I had to repeatedly ask him a simple question. He was supposed to schedule me on the weekend, but forgot, and refused to allow anyone to reach out and call him to clarify the patients needing to be seen. This was a retaliation against me for getting a case of the flu and needing 2 days off during the week which I gladly agreed to make up on the weekend. I was never compensated for coming into work on the weekend despite I was paying over 100 a night in travel motel costs out of my own pocket. I gave notice from the unethical "trainer" who had wanted me to sign off on strange documents. She asked a prn slp to do it and the prn refused as well....the kicker was that Interface management witheld my paycheck for more than a week after I quit, despite the fact i was supposed to be paid weekly as a traveler. More money out of my own pocket to stay at expensive South Bay LA lodging . Interface wouldn't sign the timecard for the hours I had already worked. Another member of this fraudulent company actually called to threaten me if I didn't return to the job. California is an at will state and I am married to a lawyer, so I do know my rights. I was told to contact the Dept of Labor in California. I wrote with the help of my lawyer, a statement to the company and only then did I receive my earned pay. ....a thoroughly unprofessional and ugly experience.

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Interface Rehab Response
9y
Thank you for your candid feedback. The leadership tem will definitely investigate further on your allegations. Anant
1.0
29 May 2017

Working at Interface Rehab

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get double your hourly rate if you work on a holiday.

Cons

I don't know where to begin! They most definitely will low ball you in terms of pay, especially if you are a new grad. I would suggest doing research to find out what the average pay is before negotiating. From what I've heard from other therapists, they are generally desperate to fill a position due to a high turnover rate. Unethical practices to get reimbursed. I worked for them more than 4 years ago, and one of their facilities was actively getting audited by the government due to suspicious reimbursement levels. At this facility, I remember one of the DORs asking me to see a pt who was inappropriate for treatment for 15 minutes so that they can "meet" their minutes for that day (and I told them that they patient was inappropriate for therapy) -- WHAT AM I GOING TO DO WITH A PATIENT FOR 15 MINUTES?? Up until last year, they used Staffers to staff buildings and send therapists to other facilities when census was low. Staffers have no idea how close/far facilities are relatively to each other, so if the census at your building is slow, you can be asked to go see one patient who's in another facility that is >45 minutes away, and then go to another facility to see another 2-3 patients in another facility >45 minutes away. Not organized. I would suggest doing research about this company before accepting an offer from them.

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Interface Rehab Response
8y
I sincerely appreciate your candid feedback. Please contact me directly at anant@interfacerehab.com so that I can personally look into your case. Anant B. Desai, PT, M.Ed. Head Coach
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