Jack Astor's Reviews | Glassdoor.sg

Jack Astor's Reviews

Updated 9 Oct 2019

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
69%
Approve of CEO
Jack Astor's CEO Peter Fowler (no image)
Peter Fowler
17 Ratings
Pros
  • "great staff, good tips, fast paced work environment(in 12 reviews)

  • "Flexible hours, very good for students looking for summer work(in 11 reviews)

Cons
  • "Long hours (typically I work 4:30 to 2 am)(in 26 reviews)

  • "Late hours and lack of clear communication(in 8 reviews)

More Pros and Cons
  1. "Server for 3.5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jack Astor's part-time for more than 3 years

    Pros

    great management, fun atmosphere, keep majority of your tips

    Cons

    very strict controls and processes, must be able to constantly work under pressure

    Jack Astor's2019-10-01
  2. "Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Astor's full-time for more than a year

    Pros

    A company that wants to develop you as a person and as a leader. Lots of structure and talent.

    Cons

    Hard work. Must be ambitious and want to challenge yourself and want growth.

    Advice to Management

    NA

    Jack Astor's2019-09-27
  3. "Good"

    StarStarStarStarStar
    Former Employee - Server 

    I worked at Jack Astor's part-time

    Pros

    Good management and coworkers Good tips

    Cons

    a Sometimes long hours standing

    Jack Astor's2019-09-25
  4. "ok. just serving"

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    Current Employee - Server 

    I have been working at Jack Astor's full-time

    Pros

    good atmosphere. solid pay for serving.

    Cons

    serving wears on you after a while

    Jack Astor's2019-10-09
  5. "Part of a little family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Maple, ON
    Recommends
    Positive Outlook

    I have been working at Jack Astor's part-time for more than a year

    Pros

    -Flexible Hours -Fun work environment -Amazing team, honestly we are a little family, these people have become some of my closest friends

    Cons

    -Intense training process -Challenging clients -Frequent stocking issues (i.e. always running out of food in the kitchen, or cutlery on the floor)

    Advice to Management

    N/A

    Jack Astor's2019-09-20
  6. "St. John's Newfoundland Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waitress in St. John's, NL

    I worked at Jack Astor's full-time for more than 5 years

    Pros

    Amazing co-workers, Fast paced, Friendly staff

    Cons

    Management, Scheduling, Barely any benefits or perks, Overworked

    Advice to Management

    Management treat their staff terribly. They are moody are can be completely disrespectful. I've had several complaints about the assistant GM's attitude and the way she treats her staff. They do not prepare for busy times and leave the staff overworked and simply do not care.

    Jack Astor's2019-10-01
  7. "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Vaughan, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Jack Astor's full-time for more than 10 years

    Pros

    Great family atmosphere, wonderful people, competitive earnings

    Cons

    Long hours, unruly situations, low reward

    Jack Astor's2019-09-12
  8. "The epitome of professionalism"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server Assistant in Toronto, ON
    Recommends
    Neutral Outlook

    I worked at Jack Astor's part-time for less than a year

    Pros

    Learned a lot about fine dining and what the guests expect

    Cons

    No room to move up Im a server at heart but was kept as server assistant for too long

    Advice to Management

    N/a

    Jack Astor's2019-09-07
  9. "Chain Restaurant Problems"

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    Current Employee - Server 

    I have been working at Jack Astor's part-time for less than a year

    Pros

    Decent treatment and benefits if you work for it

    Cons

    One excellent manager surrounded by a bunch of overly entitled and undereducated ones.

    Jack Astor's2019-09-12
  10. "Good palce to work"

    StarStarStarStarStar
    Former Employee - Server/Waiter 

    I worked at Jack Astor's full-time for less than a year

    Pros

    Fun place to work and great management

    Cons

    They could have more men working the night shifts

    Jack Astor's2019-08-26
Found 195 reviews