Jet Quay Reviews

Updated Sep 27, 2022

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Found 12 of over 12 reviews

3.4
60%
Recommend to a Friend
  1. 5.0
    Former Employee, more than 3 years

    Review?

    Sep 23, 2021 - Guest Relations Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun Fast phase Interesting Challanging Always learning something new

    Cons

    It depends on you if you want to be part of the politics.

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  2. 1.0
    Former Intern

    Don't expect to be contacted after an interview

    Aug 27, 2022 - Anonymous Intern 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work environment looks nice to work in

    Cons

    Don't expect to be contacted after an interview. You'll have to contact them.

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  3. 2.0
    Former Employee, more than 1 year

    Not much work progression

    Jan 6, 2022 - Guest Relations Officer in Changi Village,
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Free and easy - OTOT - free taxi home (after 11:30pm & before 7am)

    Cons

    - a lot of OTs - poor work culture - bias at work - unprofessional way to treat their staff - shift work (morning shift can be as early as 2-3 am) - lack of communication - no meeting to review on overall improvement - area rundown

    1 person found this review helpful
  4. 4.0
    Former Employee, more than 1 year

    Fun to work at and great job scope

    Dec 12, 2021 - Guest Realations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun place to work at Get to talk to clients from all over the world Great if you love customer service Flexible schedule

    Cons

    Management needs some work Management tend to be bias in giving flights to people they like Pressure and guilt trip to OT or work more days during peak season

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    2 people found this review helpful
  5. 4.0
    Former Employee, less than 1 year

    Worth working for part-time

    Apr 29, 2021 - Guest Relations Officer in Changi Village,
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most co-workers are friendly and willing to help out

    Cons

    Duty managers can be a bit uptight and vent their stress onto you

    1 person found this review helpful
  6. 4.0
    Former Intern, less than 1 year

    Fun environment

    Mar 24, 2021 - Guest Relations Representative in Changi Village,
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment where you meet people from all walks of life 2days work, 2 days off shift

    Cons

    Long shift hours per shift (13hours)

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  7. 1.0
    Former Intern, less than 1 year

    Internship at Jetquay for 5months

    Jan 8, 2021 - Guest Relations Executive in Changi Village,
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Get to serve the VIPs - Work in a professional setting

    Cons

    - Bad culture - Work on graveyard hours - Fast paced environment and back to back flights - Senior staff tries to take advantage of young girls

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  8. 4.0
    Former Intern

    airport lovers will love the job!

    Oct 8, 2020 - Guest Relations Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    friendly colleagues who will help when you have questions

    Cons

    might need better staff management, sometimes not enough manpower sometimes too many staff

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  9. 5.0
    Former Employee, more than 1 year

    Enjoyable experience

    Oct 7, 2020 - Guest Relations Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learn about airport operations better, get to work across all terminals.

    Cons

    Involves lots of running to ensure that you will not lose your passengers.

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  10. 5.0
    Current Employee

    Guest Relation Officer

    Oct 21, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pleasent working enviroment and get to meet all the VIP's too. Awesome work place to work.

    Cons

    More challenges to face and meet all passengers

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