JetBlue Reviews

Updated 28 May 2020

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3.8
72%
Recommend to a Friend
73%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
481 Ratings
Pros
Cons
  • "management need to be more open with crewmembers(in 49 reviews)

  • "Comparable to other airlines but low in general if you are not starting right after finishing high school or college(in 43 reviews)

More Pros and Cons
  1. "master"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I have been working at JetBlue

    Pros

    good at job and detailed at work

    Cons

    not good at job and not so detailed at work

    JetBlue2015-02-15
  2. "Jetblue flight crew"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pilot in New York, NY

    I have been working at JetBlue full-time

    Pros

    Good equipment and co-workers. Good quality of life

    Cons

    Limited fleet minimizes the potential for expansion

    JetBlue2020-05-28
  3. "Trying to do good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent 
    Recommends
    Negative Outlook

    I worked at JetBlue part-time for more than 5 years

    Pros

    Work from home, earned PTO, shift trades, very flexible schedule. Values are communicated & not executed the best but they are trying.

    Cons

    Abuse from customers all day. Systems are always broken. You are not given time to accomplish work tasks given so you spend lots of time doing work stuff & not getting paid. Communication to frontline crewmembers is low & customers often know things about their flight or airports or even JetBlue before employees.

    Continue reading
    JetBlue2020-05-22
  4. "JetBlue"

    5.0
    Former Employee - Flight Operations 

    I worked at JetBlue full-time

    Pros

    Good work environment, friendly co-workers

    Cons

    LSC office parking if you don't take public transportation

    JetBlue2020-05-18
  5. "Excellent company with true people-base culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst Revenue Management in Long Island City, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    By far the greatest part of JetBlue is the culture and the general security that usually comes with working at a Fortune 500 company during normal times.

    Cons

    As tends to be the case in the airline industry, pay tends to lag behind similar roles in other industries. Additionally, the airline industry is particularly susceptible to economic downturns.

    JetBlue2020-05-16
  6. "Amazing company to be a part of"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support in Winter Park, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time for more than a year

    Pros

    Working for a company that genuinely cares about its employees.

    Cons

    Work life being at the mercy of nature.

    JetBlue2020-05-12
  7. "Better than Most"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Station Operations Controller 
    Recommends
    Neutral Outlook

    I have been working at JetBlue full-time for more than 8 years

    Pros

    Energy and feel of a small start-up, open to new ideas and approaches

    Cons

    Challenges of a large company, inconsistent and ever changing strategy

    Continue reading
    JetBlue2020-05-12
  8. "Great company to work for!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ground Operations 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at JetBlue full-time for more than 8 years

    Pros

    Flexible hours, great co workers, great workout when busy.

    Cons

    Management could be lacking at times.

    Continue reading
    JetBlue2020-05-08
  9. "Low Pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for less than a year

    Pros

    Work from home, travel except you can only get on the plane if there happens to be an empty seat

    Cons

    Month training in SLC, low pay, shift bids

    JetBlue2020-05-13
  10. "Great job"

    5.0
    Current Employee - Assistant 

    I have been working at JetBlue full-time

    Pros

    Had a wonderful life there

    Cons

    Job stability for salaried cms

    JetBlue2020-04-28
Found 1211 reviews