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JetSuite Reviews

2.8

48% would recommend to a friend

(86 total reviews)
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Alex Wilcox

54% approve of CEO

42% positive business outlook

JetSuite has an employee rating of 2.8 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an average working experience there. The JetSuite employee rating is 20% below average for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

86 reviews
1.0
2 Aug 2017

Horrible Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have to enter 5 words.

Cons

Doesn't care about employees or their families and work/life balance. Horrible schedules and awful benefits. If you are going to be a 24 hour operation with no holidays or anything then the least you could do is provide more than 20 days of PTO.

1.0
22 Aug 2014

Failing Miserably

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I am wracking my brain trying to think of the positives of working at this company. Unfortunately, I can't think of one. Oh, wait, I do have one positive - some of the people I worked with here were awesome and very talented; however, these people were never given the opportunity to shine or be promoted within the company. All of these other reviews that have so much good to say about the company have clearly been paid or asked to write good reviews about the company....as nobody I know there would say something nice like that.

Cons

Hmmmm, where do I begin? First of all, the "values" the company has are complete bull crap. These are simple statements the company jotted down, printed on posters, and claimed they were the JetSuite values by which they lived and breathed. Not the case. These values have simply been put into place to satisfy Tony Hsieh's (he is one of the owners of the company) request for the company to have a unique and innovative culture with strong values to back it up. I bet if Tony Hsieh worked in that office for one whole week he would see what kind of BS company he has invested in, take his money, and kiss JetSuite goodbye. Secondly, the culture sucks. The culture and the values are two things that seem to go hand in hand in most companies. So, since JetSuite's values suck so bad (I couldn't even remember all 10 of them if I tried), then it comes as no surprise that the company culture, or as they refer to it "Corporate Soul", also sucks as well. My soul was sucked out of me when I worked here and I am still probing Orange County looking for it...I am sure it was sold to the devil in a desperate attempt to try to get Cessna to sell them airplanes again. Moving on. Despite having an entire team of 4 dedicated to Corporate Soul, the company still has no idea how to create an environment that is inviting and exciting to employees. There are hardly any benefits, there is no sick pay, and the workers here don't even get holidays. That sounds like a company you want to work for, right? The company also has no rewards or recognition for employees. When employees do a good job or go above and beyond it is as if it is completely expected. In turn, this causes people to lose a vested interested in the development of the company! They also work their operations department like dogs. When department is short staffed the company expects those who are still there to just work 100 hours a week - and they wonder why so many people quit! Finally, the favoritism there is awful. There are a few people in the organization that they think is God's gift to JetSuite. Barf. These people get promotions from entry level positions to manager and director level positions. Weird, right? I thought so too. These people have no qualifications to be in these positions and get paid exponentially higher than people who can actually do the job way better than they can. Those that they don't like get placed in cubicles in the corner, are told they aren't valued enough to be getting raises, and are straight up treated like dirt. Sad thing is that management knows this and practically acknowledges that they treat most people there awfully. They don't care though. The environment is very hostile. When management has a bad day the whole company is sure to have a bad day. Doors are slammed, curse words are thrown, and occasionally people quit on the spot. It also doesn't help that someone in the top executive team is sleeping with someone in the mid management level - one reporting directly to the other. Seems like a conflict of interest to me, but what do I know?

1.0
11 Mar 2019

Beware - New Management is driving this company into the ground

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Pilots, Flight Attendants and Ground crew are comprised of some of the most amazing, inspiring and hard working team-players you’ll ever have the opportunity to work with.

Cons

Too many! Low pay, no raises, no reviews, no appreciation. Abuse abuse. I’m shocked no one has sued them yet. New management (hired onwards from summer 2018 when the company HQ relocated), is a complete JOKE. They rule with fear, play favorites, over promise and under deliver, write eloquently hypocritical emails, micromanage- I mean for goodness sake, new management checks the cameras to verify when employees clock in. Are you kidding me?! They’ll get on you about not taking a lunch when they leave you as a 1 man show to run their airline. That’s right- all alone to deal with hundreds of customers. People and safety mean nothing. They can’t see anything past their nose. At the very least wait out until the current management gets fired. They will destroy you slowly.

Viewing 1 - 3 of 86 Reviews

Glassdoor has 91 JetSuite reviews submitted anonymously by JetSuite employees. Read employee reviews and ratings on Glassdoor to decide if JetSuite is right for you.