Kool Smiles Reviews

Updated 4 Jun 2020

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3.3
55%
Recommend to a Friend
67%
Approve of CEO
Kool Smiles Executive Dental Directors Dr. Dale Mayfield & Dr. David Vieth  (no image)
Dr. Dale Mayfield & Dr. David Vieth
102 Ratings
  1. "Job"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dental Assistant in Gentilly, LA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Kool Smiles part-time for less than a year

    Pros

    Place you can grow

    Cons

    Everything they said they would do they didn’t No team work

  2. "My review"

    3.0
    Current Employee - Patient Coordinator 

    I have been working at Kool Smiles part-time for less than a year

    Pros

    Good employees, flexible schedule, easy going

    Cons

    Same work every day, very little pay, work can get boring

  3. "RDA"

    5.0
    Former Employee - Anonymous Employee 

    I worked at Kool Smiles full-time for more than 3 years

    Pros

    made life long friends i still stay in contact with

    Cons

    managment changed often, so did rules

  4. "Dental Assistant"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Evansville, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kool Smiles full-time for less than a year

    Pros

    To provide dentistry to less fortunate children.

    Cons

    I didn't feel a team work environment.

  5. "Good pay and benefits but poor employee moral"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dental Hygienist 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Kool Smiles part-time for more than a year

    Pros

    Benefits for full time employees; at least 32 hrs/wk is considered full time. Good pay and yearly reviews are conducted to seek the chance to increase pay.

    Cons

    Poor employee moral because everyone is over worked. Poor employee retention. Quantity is emphasized over quality care. Always understaffed.

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  6. "Expanded Duties DA"

    3.0
    Current Employee - Dental Assistant 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Kool Smiles full-time for more than a year

    Pros

    Good company for students out of school and will send you for expanded duties.

    Cons

    Pay and poor management

  7. "Horrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Coordinator in Shreveport, LA
    Doesn't Recommend
    Negative Outlook

    I worked at Kool Smiles part-time for less than a year

    Pros

    Working with the patients, and doing the job itself is awesome. It's just the evil low down people working there.

    Cons

    The staff and horrible reports on the company

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  8. "Compensation and Benefits"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Richmond, VA
    Neutral Outlook
    No Opinion of CEO

    I have been working at Kool Smiles full-time for more than 5 years

    Pros

    Helping the underserved communities. The compensation and benefits for management is competitive.

    Cons

    Hard to hire a new hourly employees because the salary is not competitive.

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  9. "Horrible place to work, low salary, bad management, staff is not fully trained & not knowledgeable in the dental field."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Midwest City, OK
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Kool Smiles full-time for more than 3 years

    Pros

    If you have no experience, this is the place to get your foot in the door, but not a place to stay.

    Cons

    Way too many to list

  10. Helpful (1)

    "It is an o.k. place to work at if looking to go to school while working"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gary, IN
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Kool Smiles full-time for more than 3 years

    Pros

    Fast paced, opportunity to work with children if that is your passion, give back to community

    Cons

    Vast disconnect between management, corporate and the little guys. The call center is a definite hindrance to those of us who work in the actual office. Let the p.c.'s do the scheduling, designate a person to do just phones. You will get lots of correctly scheduled appointments and they can make cold calls when and if slow. (which is hardly ever in our office)

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