LAB3 Reviews

4.1

87% would recommend to a friend

(86 total reviews)

76% positive business outlook

LAB3 has an employee rating of 4.1 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The LAB3 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

86 reviews
2.0
11 May 2023
Recommend
CEO approval
Business outlook

Pros

Remote work flexibility. Competitive salary.

Cons

Technical pre-sales is ineffective. The engineers lack understanding of the signed statements of work and there is no explanation for the reasons behind them. The company places a high emphasis on increasing revenue at all costs, which seems unethical. There is a lack of communication and coordination between Delivery Services and Managed Services. Products are sold without ensuring that the necessary support and implementation capabilities are in place. New products are being developed without proper integration or consideration of how they relate to existing products. There is a culture of excessive positivity among high-level management that stifles honest feedback and discourages it from being addressed. There is no platform for open and transparent feedback and its resolution. Notice that only high level ranked employees are here on Glassdoor giving highly positive feedback.

1.0
31 Mar 2023

When Nepotism and Chaos reign here.... fear more achieve nothing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very strong engineering resources flexibility where you work free certifications 5 days a year study leave

Cons

Where to start? Don't bother reading reviews from before august 2022. Back then things were going great. Now the wheels have fallen off big time Lab3 is fast becoming a case study in how not to run a tech start up. In my 25+ years of working I have never seen such blatant corrupt nepotism in one organisation. It is endemic throughout the organisation and is truly toxic (unless you are part of the chosen ones) these are either a) direct family members - im talking siblings, spouces, parents and children b) the ex IBM marfia- a huge amount of the management level are old mates This has resulted in a highly dysfunctional company. The old amazing CEO and COO Left under very mysterious circumstances- gossip was they tried to hold certain people and teams to account and hurt some of the golden children's feelings who complained to the founders... like I said rumoured but where's there smoke... since then there has been zero strategic action by c-suite to address a falling market. Sales not performing, this has resulted in 3 redundancy rounds. Redundancies were handed so poorly. people let go with one day's notice. minimum legal benefits provided. no support given for staff to find a new role apart from 2 recruitment names who don't even return calls. a total and utter joke. LAB3 is one of those companies that say they're like family (which for many is literally true).but only the worker bees get laid off, the clique is well and truly protected. Unadvertised roles are commonly created for family and friends while existing staff are let go. If you are thinking of working here, be warned. I wish I had known this before I started. also very poor anual review and promotion processes. no internal job board.

1.0
15 May 2023

Value system only on paper.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A good collection of products, but nothing that can't be designed and built by others. Some good people with actual technical skills.

Cons

A Microsoft shop where professional service is limited to infrastructure only. Anyone with no infrastructure experience is deemed useless and looked down on, even if you bring specialized skills to the table. A data, security, etc. resource is expected to know not only the infrastructure but infrastructure tools such as Terraform. Majority of consulting houses have specialized teams for infrastructure, but here you are the one-man army. The sales team is a special bunch, who somehow lack basic skills to win work. Surprisingly, when Lab3 decided to let go of 10% workforce in Feb 2023, in March they decided to hire more in sales. Why keep growing a group where they don't deliver. The so called solutions design team is not technical enough, only there to write-up templates SoW and cost models. They are miles away from the current market trends and rely on professional services to spoon feed them with solutions, resourcing and effort estimation. The way practices are run amuses the most. The practice group leading the practice don't know anything beyond finger pointing, and are happy to shift blame away from themselves. All strategic mess is blamed on the delivery team and they come out with clean slate. Highly toxic, you feel suffocated and wish you never joined Lab3 and especially the practice. Recent 5 star reviews you see here are a result of Lab3 senior leadership asking their current employees to post positive reviews, in an attempt to outnumber all the negative reviews people have been posting about Lab3. Recruiters who spoke to people who were made redundant were surprised why Lab3 let go of people when other organizations were hiring and ramping up. Many have left on their own fearing this might happen again. Lab3 started hiring again in March 2023 for the same roles they let go of. Some strategy by the brains trust.

Viewing 1 - 3 of 86 Reviews

Glassdoor has 95 LAB3 reviews submitted anonymously by LAB3 employees. Read employee reviews and ratings on Glassdoor to decide if LAB3 is right for you.