LOFT Reviews

3.9

80% would recommend to a friend

(1,322 total reviews)

Lizanne Kindler

73% approve of CEO

62% positive business outlook

LOFT has an employee rating of 3.9 out of 5 stars, based on 1,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LOFT employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
11 Feb 2020
Recommend
CEO approval
Business outlook

Pros

The discount is really good. Great staff and a family like atmosphere

Cons

Peer managers act like children. Talk about each other behind each other’s backs, it’s very high school. The work load is ridiculous at times. Communication from the top is a joke. They will have you rush to complete a store set by Thursday then start a promo Friday that forces you to rearrange everything you just set. They have trained the clients not to shop unless their is an entire store promotion. If you aren’t running one don’t expect to make your week. The credit card is a nightmare. They expect you to push it on everyone but the truth is the interest rate is terrible and commenity the creditor is a disorganized mess. So even when you manage to sign someone up you actually feel bad for doing it to them. The DMs do little to support store managers and favor managers based on inscrutable or personal reasons not based on performance. The pay for sales associates and especially sales leads is laughable. They want to give sales leads all the responsibility of a manager with a dollar raise.

3.0
19 Jul 2020

Meh

Recommend
CEO approval
Business outlook

Pros

My manager was INCREDIBLE. Great co-workers.

Cons

Handled COVID horribly. Lied to public that employees were getting paid scheduled shifts despite forcing managers to cut hours on the official shift schedule, so in reality only full time employees were paid. Pushed for credit card sales. Unrealistic goals set by upper management.

3.0
23 Apr 2019
Recommend
CEO approval
Business outlook

Pros

-Great Work family -Good employee discounts

Cons

-Discounts don't matter if you still can't afford the clothes -you're made to feel bad if you don't have a store card, but they don't let the employees enjoy the benefits

Viewing 1 - 3 of 1,322 Reviews

Glassdoor has 1,391 LOFT reviews submitted anonymously by LOFT employees. Read employee reviews and ratings on Glassdoor to decide if LOFT is right for you.