LoyaltyOne Reviews

Updated Jul 29, 2021

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Found 317 of over 380 reviews

3.7
71%
Recommend to a Friend
83%
Approve of CEO
LoyaltyOne Interim CEO Charles Horn (no image)
Charles Horn
11 Ratings
Pros
  • "Good work life balance and most teams are flexible with remote work(in 43 reviews)

  • "Some great people below leadership(in 22 reviews)

  • Cons
  • "Awaiting on a buyer for AIR MILES(in 16 reviews)

  • "Uncertainty in future of the business as it is widely suspected that the US parent company is looking to sell LoyaltyOne(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Former Employee, more than 5 years

      It was fine.

      Jul 29, 2021 - Creative in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - amazing pay/benefits - solid culture - they look after employees well - great work/life balance - low stakes/very chill job

      Cons

      - low stakes/very chill job - benchmark for great work is set very low - maintaining the way things work vs. innovating + freshening up approaches to things - very out of touch executive/management. Big "ok boomer" energy - Air Miles is a dying loyalty program that is not well-suited to compete with new entrants to the space they've solely operated in for over 25 yrs. Your job might come with an expiry date.

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      1 person found this review helpful
    2. 4.0
      Former Employee, more than 1 year

      Good Place to Work

      Jul 28, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall a decent culture, nice perks and benefits, fun employee events, bonus air miles program is nice

      Cons

      Management teams lack experience, direction. New opportunities are not posted, just offered to whomever management feels suitable.

      1 person found this review helpful
    3. 4.0
      Former Employee, more than 1 year

      Good people but tech is a low priority and bureaucracy rules supreme

      Jul 22, 2021 - Senior Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I liked the people and culture.

      Cons

      It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people

      1 person found this review helpful
    4. 4.0
      Former Employee, less than 1 year

      Great work

      Jul 7, 2021 - Customer Care Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Mobility, Team, Work Culture and Training

      Cons

      Tedious, Micro-management and Requires being relentless

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    5. 3.0
      Former Employee

      Great Company

      Jul 20, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leadership, perks and rewards

      Cons

      Little room for upward movement

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    6. 4.0
      Former Employee, less than 1 year

      Fun as a Co-op

      May 24, 2021 - Co-Op in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked for summer as a co-op and they always planned fun activities and group project for us. The lunch were great too

      Cons

      Needs more networking activities in the office.

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    7. 4.0
      Former Employee

      Quite an experience to remember

      May 27, 2021 - Developer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture; Nice office; Up to date technology

      Cons

      Slow career growth; Business Model

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    8. 3.0
      Former Employee

      Great Company, Finance department sucks

      Jun 18, 2021 - SFA Senior Financial Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      summer hours good benefits good social events amazing office alot of employee freebies

      Cons

      management in finance department sucks, lack of work life balance, its expected that you work more the the 7.5 hr daily, impossible to get any promotions,

      1 person found this review helpful
    9. 5.0
      Current Employee, more than 3 years

      Fantastic organization! Absolutely love working here!

      May 13, 2021 - Talent Acquisition Consultant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic culture and people. Wonderful office space. Inspiring leadership. Growth and development opportunities. Engaging initiatives for remote work during covid.

      Cons

      I can't think of anything I dislike. Love this organization!

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    10. 4.0
      Former Employee, more than 1 year

      Decent place

      May 17, 2021 - Business Analysis Senior Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome office, lots of employee perks.

      Cons

      Lots of turnover at all levels. Downard trajectory.

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