LoyaltyOne Reviews
Updated Jul 29, 2021
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Found 317 of over 380 reviews
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Approve of CEO
Charles Horn
11 Ratings
Pros
"Good work life balance and most teams are flexible with remote work" (in 43 reviews)
"Some great people below leadership" (in 22 reviews)
Cons
"Awaiting on a buyer for AIR MILES" (in 16 reviews)
"Uncertainty in future of the business as it is widely suspected that the US parent company is looking to sell LoyaltyOne" (in 11 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, more than 5 years★★★★★
Pros
- amazing pay/benefits - solid culture - they look after employees well - great work/life balance - low stakes/very chill job
Cons
- low stakes/very chill job - benchmark for great work is set very low - maintaining the way things work vs. innovating + freshening up approaches to things - very out of touch executive/management. Big "ok boomer" energy - Air Miles is a dying loyalty program that is not well-suited to compete with new entrants to the space they've solely operated in for over 25 yrs. Your job might come with an expiry date.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Overall a decent culture, nice perks and benefits, fun employee events, bonus air miles program is nice
Cons
Management teams lack experience, direction. New opportunities are not posted, just offered to whomever management feels suitable.
- Former Employee, more than 1 year★★★★★
Good people but tech is a low priority and bureaucracy rules supreme
RecommendCEO ApprovalBusiness OutlookPros
I liked the people and culture.
Cons
It's a marketing company and a lot of the decisions regarding technology are directionless and made by senior management who are business/marketing people
- Former Employee, less than 1 year★★★★★
Pros
Mobility, Team, Work Culture and Training
Cons
Tedious, Micro-management and Requires being relentless
- Former Employee★★★★★
Pros
Great leadership, perks and rewards
Cons
Little room for upward movement
- Former Employee, less than 1 year★★★★★
Pros
Worked for summer as a co-op and they always planned fun activities and group project for us. The lunch were great too
Cons
Needs more networking activities in the office.
- Former Employee★★★★★
Pros
Good culture; Nice office; Up to date technology
Cons
Slow career growth; Business Model
- Former Employee★★★★★
Pros
summer hours good benefits good social events amazing office alot of employee freebies
Cons
management in finance department sucks, lack of work life balance, its expected that you work more the the 7.5 hr daily, impossible to get any promotions,
- Current Employee, more than 3 years★★★★★
Pros
Fantastic culture and people. Wonderful office space. Inspiring leadership. Growth and development opportunities. Engaging initiatives for remote work during covid.
Cons
I can't think of anything I dislike. Love this organization!
- Former Employee, more than 1 year★★★★★
Pros
Awesome office, lots of employee perks.
Cons
Lots of turnover at all levels. Downard trajectory.
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