MAC Cosmetics Reviews

Updated 27 Jan 2021

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3.6
63%
Recommend to a Friend
64%
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
589 Ratings
Pros
Cons
  • "Work life balance but that’s to be expected in a full time management job(in 180 reviews)

  • "Unrealistic sales goals for a cosmetic brand that has ton of new competion(in 123 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Makeup Artist in Trussville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics part-time

    Pros

    Creative environment with lots of hands on training

    Cons

    Being on feet for long hours

  2. COVID-19

    "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Makeup Artist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics part-time

    Pros

    Took care of employees and fun to work at

    Cons

    Unable to keep a lot of employees because of covid

    Continue reading

  3. "working at Mac"

    5.0
    Former Employee - Anonymous Employee 

    I worked at MAC Cosmetics part-time

    Pros

    competitive friendly career advances trendy fun

    Cons

    not really much downsides I can think of

  4. "Sales"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Makeup Artist in Mumbai

    I worked at MAC Cosmetics full-time for more than a year

    Pros

    Great environment,Great leadership and good pay.

    Cons

    Retail hours can get lengthy, non flexible working hours

  5. "MAC"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Makeup Artist in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time

    Pros

    Great company to work for under the Estée Lauder umbrella.

    Cons

    Retail is an ever-changing market.

  6. "Loved It"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Assistant in Leicester, England

    I worked at MAC Cosmetics part-time for less than a year

    Pros

    Great company benefits for all

    Cons

    Unsociable working hours for some

  7. COVID-19

    "Not enough hours"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MAC Artist in Broomfield, CO
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at MAC Cosmetics part-time for less than a year

    Pros

    Good pay, free makeup, learning

    Cons

    Not enough hours to go around, COVID

  8. "If you love beauty and the business of makeup, you found home."

    4.0
    Current Employee - AREA SALES MANAGER 

    I have been working at MAC Cosmetics full-time

    Pros

    Trendsetter in the industry. You are free to be whichever kind of artist you desire to be. Opportunity to develop skills and grow career.

    Cons

    Sales is a huge part of your success and so passion for artistry is not enough to keep you around.

  9. "One of a Kind Community"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Boise, ID
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at MAC Cosmetics full-time for more than 5 years

    Pros

    There is no company in the world as bold, fearless, and unifying as Mac Cosmetics. It has been a trailblazer for every other cosmetics brand since it first came to be, and the company culture and community stands second to none.

    Cons

    I know across the board the company has struggled to adapt to the rapidly changing world of consumer behavior and the evolution of shopping in-person versus online. I hope they can find their transition into this new world of beauty smoothly and still uphold all the original values of Frank and Frank.

    Continue reading
  10. "The best day job for a professional makeup artist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Artist in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at MAC Cosmetics part-time for more than 3 years

    Pros

    Excellent core range of products, so you feel good selling them. I’m my experience, if you have artistic skills they will be respected and appreciated, regardless of formal education. If you put in the effort, Your skills really level up on the job.

    Cons

    This isn’t a casual job. It demands you to be skilled, polished and attentive. It’s retail, so they care a lot about clocking in/out. I am still haunted by the phrase “you can always be cleaning!!” . The brand lost a lot of market share to Sephora and corporate kind of pressured the in store staff to do less makeup on the floor and sell more, which I hated. Morale had its ups and downs.

    Continue reading
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