Macy's Reviews

Updated Sep 22, 2021

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Found 22,815 of over 23,668 reviews

3.4
54%
Recommend to a Friend
68%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
3,228 Ratings
Pros
  • "They give special employee discount so on holidays sale its a kind of bonus(in 1717 reviews)

  • "Flexible schedule & plenty of hours to be picked up(in 1128 reviews)

  • Cons
  • "Macy's preys on low-income customers (often hard-working immigrants with a language barrier) to open credit cards with astronomically high APR rates(in 997 reviews)

  • "Long hours during peak season when it is busy(in 620 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      GREAT Company

      Jul 16, 2021 - Visual Captain 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I’ve been with Macy’s for a few years now. I can truly say it’s been the best retail company I have worked for. Benefits, scheduling, weekly pay.. I could go on and on. They care about their employees and celebrate their employees.

      Cons

      Not too many downsides aside from trying to hire people with the current Unemployment Benefits currently in place in California.

      1 person found this review helpful
    2. 3.0
      Former Employee, more than 1 year

      Good

      Mar 8, 2021 - Account Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Treat employee well yes yes

      Cons

      Decent management not bad yes

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    3. 3.0
      Former Employee

      Worked part-time

      Feb 25, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working environment was alright, people were friendly. Coworkers were helpful and welcoming. The pay is good during the holidays

      Cons

      Part time employees don't really get a choice of shifts, unless you have an understanding supervisor. I had to work weekends and closing. Dealing with customers can be tough so be prepared for the worst.

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    4. 5.0
      Current Employee, more than 5 years

      Good place to work.

      Sep 22, 2021 - Packer in Tulsa, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Individually recognized for work accomplishments in job.. Environmentally temperature controlled.

      Cons

      Minimal recognition at major holidays.

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    5. 5.0
      Former Employee, more than 3 years

      Sales Associate

      Sep 22, 2021 - Macys Sales Associate in Detroit, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very Good place to work

      Cons

      Long hours and not enough pay

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    6. 4.0
      Former Employee

      Nice place to work

      Sep 22, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management teams was nice. Flexible hours

      Cons

      Self Scheduling is bit difficult.

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    7. 4.0
      Former Employee

      Flexible

      Sep 22, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible managers Friendly staff salaries got higher after COVID

      Cons

      lack of staff during COVID

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    8. 4.0
      Former Employee, more than 1 year

      Good part time job

      Sep 22, 2021 - Sales Associate Women's Shoes 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There were good incentives for commissions. Good work-life balance

      Cons

      Very stress-full work environment during weekend hours

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    9. 5.0
      Former Employee, more than 1 year

      A Good Place to Connect with People

      Sep 22, 2021 - Sales Associate in Wesley Chapel, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Meeting people and suggesting styles that make the magic. - A chill environment with supportive coworkers and managers.

      Cons

      - Commission in some departments can get pretty competitive. - Getting hours can be difficult at first.

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    10. 5.0
      Former Employee, less than 1 year

      Beauty makes you feel better

      Sep 22, 2021 - Cosmetics Sales Associate in Southfield, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love seeing people being able to become who they want to be...

      Cons

      Not able to sit down

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