MassMutual Reviews

3.5

54% would recommend to a friend

(2,381 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,381 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
23 Mar 2022

Do not work here

Recommend
CEO approval
Business outlook

Pros

Great benefits, Good pay, Progressive company culture

Cons

Terrible culture in the underwriting department. Work load is too high and underwriters often have mandatory work weekends. Audit is very punitive and doesn't allow for underwriting judgement. Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite.

4.0
25 Apr 2019

Great Benefits

Recommend
CEO approval
Business outlook

Pros

The pay, health, dental, etc is very good.

Cons

Call center is very controlling...adherence/metrics. It is very difficult to get out of the call center.

5.0
19 Apr 2019

Great place to work

Recommend
CEO approval
Business outlook

Pros

- Great people to work with - Good work life balance - Management is supportive and employee friendly - Latest technology - Flexible work arrangements - Challenging development projects - Career aspirations are respected - Ability to transfer to other positions in the company

Cons

- Onboarding can be difficult for new employees. They're working on making it better. - Flexible seating can be challenging, at times, but you get used to it.

Viewing 1 - 3 of 2,381 Reviews

Glassdoor has 2,827 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.