Nationwide Reviews

Updated Jul 30, 2021

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Found 3,731 of over 4,123 reviews

3.8
71%
Recommend to a Friend
83%
Approve of CEO
Nationwide CEO Kirt Walker (no image)
Kirt Walker
167 Ratings
Pros
  • "Family friendly, good work life balance(in 407 reviews)

  • "Nice work environment with co workers(in 174 reviews)

  • Cons
  • "Work life balance is a struggle in my division(in 108 reviews)

  • "A lot of politics involved from upper management(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 1.0
      Former Employee, more than 1 year

      Not for everyone

      Jun 28, 2021 - Claims Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you can negotiate a higher salary the pay is about the only positive about this place. There are some good people who work for the company, but they seem to move on rather quickly. At first I thought this was a good company until I started to see their layers underneath.

      Cons

      The benefits are horrendous. You pay a lot in medical coverage just to have ridiculously high deductibles. Yes you have TWO deductibles you have to meet. The management does not care a lick about you. They will do as they please. I have heard people go on an action plan with no end date just to be let go when it pleases them. The higher ups get rid of the best managers and we are left with ones who do not know how to do their job. Was lucky to get out when I did. It has gotten a lot worse since then. People were always leaving or being let go. There is little to no career advancement. It will take a long time and lots of experience to get hired in another department. You will find trying to get experience to be a huge challenge. They do not let anyone advance. If it serves the mangers to keep their jobs, I've seen them throw people under the bus to get what they want.

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      4 people found this review helpful
    2. 5.0
      Former Employee, more than 8 years

      I enjoyed my time there until I didn't

      Jul 29, 2021 - Insurance Service Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      When in the brick and mortar locations the environment is very engaging. In my time there I felt leadership was always listening to our feedback.

      Cons

      The system issues were just about everyday. Shift in culture once they realized they were struggling financially in some arenas. Work from home environment unless you're willing to relocate.

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    3. 4.0
      Current Employee, more than 10 years

      Very Manager Dependent

      Jul 21, 2021 - Claims Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you have a great manager, they will make your experience great. Generally flexible. Very responsive and helpful during COVID although some people were laid off. If you're a good employee, they will try very hard to keep you in a position even if in another department.

      Cons

      If you have a terrible manager, they'll make your experience terrible. Management very rarely gets fired even when their employees leave on 'stress' FMLA or leave the company with huge workloads showing they've been barely working for months. Not a lot of room for promotion.

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    4. 4.0
      Former Employee, more than 8 years

      Large Loss

      Jul 30, 2021 - Claims Specialist III 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leadership culture and management team. Employee engagement is a priority.

      Cons

      The workload is unreasonable and on manageable. I would not have left the organization if the workload and work life balance was more manageable.

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    5. 4.0
      Current Employee

      Great in some, not in others

      Jun 25, 2021 - Claims Adjuster in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Very structured and benefits &c are very good compared to others. -More professional than most companies, and many folks within the organization are committed to do the best they can. It is a good "foot in the door" for corporate life and direct reports are mostly agreeable and helpful. -The "Nationwide Brand" carries weight if you need to look elsewhere. -

      Cons

      -Directors & upper management see themselves as above everyone else, and immune to criticism. Musical chairs among VPs/directors can create chaos within departments as they make their "bold changes". (I'm not against change, but strongly against change for the sake of change). -Some employees (as always) are self-aggrandizing, and also maximize productivity in off-hours to present themselves as 'great' to leadership. Others who seek "work/life balance" (i.e have children) are left in the dust.

      1 person found this review helpful
    6. 4.0
      Current Employee, more than 10 years

      Long term associate

      Feb 20, 2021 - Manager Applications Development in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have always been so proud to be a Nationwider Loved that various roles I have gotten to play within IT Love the Diversity Inclusion Love sister hood around Women in IT

      Cons

      Silos across IT causes with conflicting priorities Senior leaders are becoming micro managers and no longer trust their teams Non-technical leaders have been promoted into BSA & Director level roles that do not understand Tech. This makes it difficult to gain their support on complex issues or moving technology forward. They don't understand why a technology that is close to 15 years old and has never been upgraded can't do things Like Automation & Self Service. As a result they are not comfortable supporting moving technology forward.

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      2 people found this review helpful
    7. 5.0
      Former Employee

      Polite and friendly

      Jul 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always helpful and considerate of everyone's needs

      Cons

      Working late hours sometimes takes away from own family

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    8. 4.0
      Former Employee, more than 3 years

      Great team

      Jul 25, 2021 - Senior Software Developer/Analyst in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I worked with a great team that was very supportive and very much connected. They worked well with those who want to learn more or make a change.

      Cons

      Top down decisions made it hard to find time to innovate while saying they wanted innovation at a team level.

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    9. 4.0
      Former Employee

      N/A

      Jul 30, 2021 - Home Based Tech Support Agent in Burlington, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job is Home based online job

      Cons

      The salary is delay (often)

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    10. 4.0
      Current Employee, more than 5 years

      Good Overall But Depends On Your Role In The Company

      Jul 5, 2021 - Technology Specialist (Software Developer) in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance is pretty good -- you will probably really only work an average of 6 hours a day on a typical team in IT and like your team Hybrid WFH model and some teams are permanent WFH 24/7 access to company gym (in Columbus) -- and a wellness center offering exercise classes, nutrition classes, message sessions, and more. Company pension plan (fully vested after 5 years) Generous amounts of PTO and it's not really a big deal if have to leave mid-day every once in a while to run errands or appointments so long as you get your work done. Complimentary COTA bus pass (in Columbus) -- use it to avoid paying downtown parking to go to work, concerts, bars, whatever. Hackathons, tech conferences, and other events Most teams use modern technologies and encourage experimentation and learning of new tools. While it depends on your role/area, the primary tech stacks are java and angular with some nodejs, python, gosu, and other random tools/tech thrown in. DevOps is pushed and (like at every other fintech) there is an impetus for 12 factor apps and moving apps to the cloud. Most managers, scrum masters, etc are actually pretty great from my experience. If you work hard you'll get noticed

      Cons

      The core business runs legacy mainframe COBOL and other outdated tech. These apps are most likely older than you are and come with all the problems you think they do. If you work on these apps you're in dinosaur land (both technology and people/mindset wise) and all bets are off for the benefits previously listed. Pays less compared to other companies If you work on a core-business app you will need to understand insurance business concepts to understand any of the underlying code for the products and services. I mention this because this tight coupling of business knowledge and IT frustrates new devs who feel like they should be abstracted away from the business side. You will not be. Disorganized business solution areas (think area of the company that focuses on specific products/services). The business solution area you are put in will feel estranged from the rest of the company business areas. If you're in Claims you will have no clue what is going on in Life and Annuity or Billing for example.

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      1 person found this review helpful
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