Netsurit Reviews

4.3

83% would recommend to a friend

(57 total reviews)
avatar

Orrin Klopper

85% approve of CEO

82% positive business outlook

Netsurit has an employee rating of 4.3 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netsurit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

57 reviews
2.0
9 May 2017

Issues at the top

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people are really friendly and accessible. The customers are friendly also. Free snacks in the office.

Cons

Upper Management doesn't have a clue on how to deal with issues properly. They care more about profits than about the people working at the company. Pay is underwhelming for the amount of work being asked for. They claim "competitive pricing" but, everyone is competitive in a race doesn't mean that they have a chance or should even be there. Dreams program isn't necessary but forced onto people. Most people feel like they have to do it because how forced down everyone's throat.

1.0
5 Jun 2018

Not an enjoyable place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They offer full benefits and 401k options.

Cons

The workplace is toxic and management is clueless about how to retain businesses and employees. The dreams program they offer is on the border of becoming a full blown cult. Do yourself a favor and don't drink the kool-aid.

1.0
3 Oct 2017

Never consider this place family. You are just another number.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Firstly I don't think it was smart to publicly ask people to post positive feedback on this app to try hide the negative. I found it a pro when Netsurit called in a 3rd party to help their HR with my case as their HR was out of their depth. Thank you to this external 3rd party, as I am now medically considered disabled and am receiving the rehab I need to get better. I also especially found it great when they asked me to please bring my own lawyers in to tell their HR what to do with someone who was in a car accident, hit their head and was admitting to no longer being able to do their job.

Cons

HR only protects the employer and HR's main function is to work those who are no longer valued out of the company. There is zero protection for the employee. After admitting I was no longer fit to do my job the number of threatening emails received from HR urging me to rather resign was rather disgusting. I then called a meeting with management and explained they can't keep putting me through disciplinary hearings if I'm admitting to brain damage and that Its not legal to fire someone in this event. The response I received was "sorry but we have a business to run, and I'm not sure on the legalities around something like this." "It's not personal". Meeting minutes were then mistakenly left publicly accessible explaining that they needed me out the company to use my budget to rehire in my position. How can they then say they weren't trying to fire me when I was asking to please have me medically boarded. This is very coincidental being around the time of budget reviews. I then thought one of their top executives would care to know what was going on to a person who was trying to get themselves medically boarded and there was disinterest due to the danger of the wrong messages sent from management and HR. It was then brought to my attention that they have or still don't have legal representation and they asked me to bring my own lawyers in to advise them on the situation, which was of course for my own bill. It was then agreed that if I signed papers to remove me from payroll immediately they would only then help me get medically boarded. So helping an employee of 5 years was only conditional if I agreed to not be paid for the 3 month medically boarding process. I think the fact that HR, who still felt the urge to threaten and try fire a person who was trying to get medically boarded and who is now medically boarded and considered disabled shows the type of character they have behind the scenes at this company.

avatar
Netsurit Response
8y
The comments you have shared here are troubling, to say the least. These statements do not reflect the facts of the process that was followed to the point of being reckless, irresponsible and damaging to both Netsurit’s brand and reputation. We were (and still are) extremely mindful of, and sympathetic towards, the individual’s personal circumstances. The internal processes that we follow for situations like this are of a confidential nature and we cannot divulge specific details - to protect both employee and employer. To address this in a more general manner, we dispute the sequence of events mentioned in the post. The details presented do not align with what actually transpired and do not line up with the formal processes which we follow stringently to ensure fairness for all employees. The process of determining technical medical disability (i.e. medical incapacitation and subsequent boarding as a result of injury – in this case, a traumatic and tragic brain injury) is not simply a process of “admission by the employee.” It is a complex (and relatively rare) process that is ‘not for the benefit of ’ and/or ’not because of’ the employer. A ‘ruling’ like this can become a considerable cost to an insurance company, so care must be taken to confirm the legitimacy of claims of this nature. The fact is, we went far beyond our required level of care to assist this former employee. We offered lenient time off and brought industry experts in to assist with the process of determining technical medical disability. These accommodations enabled the former employee to benefit significantly from our group insurance policy. We are unaware of any additional instances beyond the one mentioned in the post. While this was a trying time for all parties involved, we are confident we provided sufficient support to the individual and that we acted in a fair and consistent manner. Furthermore, we are deeply saddened that this individual would choose this course of action and attack the very organisation that was ultimately responsible for her getting a monthly disability grant for the rest of her life.
Viewing 1 - 3 of 57 Reviews

Glassdoor has 66 Netsurit reviews submitted anonymously by Netsurit employees. Read employee reviews and ratings on Glassdoor to decide if Netsurit is right for you.