Pacific Dental Services Reviews

Updated Aug 6, 2022

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Found 1,348 of over 1,401 reviews

3.3
56%
Recommend to a Friend
70%
Approve of CEO
Pacific Dental Services President Stephen Thorne
Stephen Thorne
764 Ratings
Pros
  • "I loved how I was able to work on a project that actual dentists could use in the field to positively impact their practice(in 48 reviews)

  • "Great people and great benefits(in 47 reviews)

  • Cons
  • "Work life balance may be the only down side but having worked in retail I’m used to the long days(in 91 reviews)

  • "Greedy owner dentists don’t like to share patients(in 78 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      True Leadership and a Growing Company

      Oct 26, 2021 - Treasury Controller in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership sets the tone for any company. It has been a long time since I have worked at a company where the Executive Leadership team really walks the walk and talks the talk, and finally...I found one! They lead by example. They have what is best for their patients and their people at the forefront of their decisions. While there is diversity in each person's approach and/or delivery, the reason behind what they do and the results they want to achieve are based on the same values and principles. They believe in growth and opportunity, the value of their people, teamwork, and so many other things that come to light in everyday work and interactions. I've been here just over two years, and this company rallied thru the toughest part of the pandemic, which was an extremely challenging time for the dental industry. The company remains strong and is continuing to grow.

      Cons

      Growing companies can experience growing pangs, sometimes we must 'roll with the punches'. There are processes that aren't quite yet up to speed or need to be improved or changed. We roll up our sleeves to get thru that interim period until we can have innovation and technology rolled out and fully functional.

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      Pacific Dental Services Response

      Recruitment Marketing Specialist

      Thanks so much for your review. We're excited about what the future holds!

    2. 4.0
      Current Employee, less than 1 year

      It's alright. Fun if you like puzzles

      Aug 6, 2022 - Insurance Collections Specialist in Irving, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, flexible hours, relaxed management

      Cons

      No over time allowed, long training process, with it being insurance it's complicated sometimes.

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    3. 5.0
      Current Employee, more than 5 years

      Senior claims biller

      Aug 4, 2022 - Claims Biller in Irving, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I'm a good worker and always willing to learns new jobs and helping out other specialty team with their work flow

      Cons

      there is no down side its a good company i just need to learn more

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    4. 5.0
      Current Employee, more than 8 years

      Salary

      Aug 2, 2022 - Dental Hygienist in Henderson, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and employment atmosphere.

      Cons

      Raises based on market shift.

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    5. 5.0
      Current Employee

      Great

      Jul 29, 2022 - Operational Manager in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Not sure everyone has opinion

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    6. 4.0
      Current Employee

      Pacific Dental

      Jul 24, 2022 - Family Nurse Practitioner in Henderson, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive working environment, team atmosphere

      Cons

      Employee overturn, attention to needs of employees

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      Pacific Dental Services Response

      Recruitment Marketing Specialist

      Thanks so much for your feedback!

    7. 5.0
      Current Employee

      Great company

      Jul 21, 2022 - Registered Dental Hygienist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay off days: vacations Sick days

      Cons

      Depend on the office you work in

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      Pacific Dental Services Response

      Recruitment Marketing Specialist

      Thanks for your review!

    8. 5.0
      Current Employee, more than 8 years

      Company with morals

      Jul 21, 2022 - Operation Manager II in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Top Executive level leadership care about employees. Monthly manager meetings are impactful and value adding.

      Cons

      None to share at this time.

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      Pacific Dental Services Response

      Recruitment Marketing Specialist

      Thanks for your review AND for all your years of dedicated service with us!

    9. 5.0
      Current Employee

      love it

      Jul 17, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really great company to work for

      Cons

      really hard to develop unless you work them really long

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    10. 4.0
      Current Employee, more than 5 years

      Hard work

      Jul 18, 2022 - Owner Dentist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great core values from the company.

      Cons

      Constant turnover due to low pay.

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      Pacific Dental Services Response

      Recruitment Marketing Specialist

      Thanks for your review and all your hard work!

    Viewing 1 - 10 of 1,348 Reviews

    Pacific Dental Services Reviews FAQs

    Pacific Dental Services has an overall rating of 3.3 out of 5, based on over 1,401 reviews left anonymously by employees. 56% of employees would recommend working at Pacific Dental Services to a friend and 51% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Pacific Dental Services employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Pacific Dental Services. This rating has been stable over the past 12 months.

    56% of Pacific Dental Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pacific Dental Services 2.9 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Pacific Dental Services to be culture, career development, benefits and the cons to be work life balance, compensation, management.

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