PatientNow Reviews

3.4

54% would recommend to a friend

(67 total reviews)
avatar

Keri Gohman

86% approve of CEO

58% positive business outlook

PatientNow has an employee rating of 3.4 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PatientNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
5.0
15 Dec 2025

I love it here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership LISTENS! They listen to you (as an employee) and to their customers, constantly looking to improve based on that feedback. I love my manager, and it's truly one of the most motivating workplaces. My projects are all high impact, and I always feel seen, heard and I'm actually trusted to do my job. Also, great work-life balance. I would be friends with most of these people outside of the workplace. Next year feels even more exciting with the developments. This is a generally stable company that's looking to keep both momentum and growth.

Cons

Some teams seem a little less enthusiastic than mine.

5.0
12 Mar 2025

Fantastic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Terrific team, customers and mission

Cons

The normal challenges of a growing company

avatar
PatientNow Response
1y
Thank you for taking the time to share your experience at PatientNow! We’re thrilled to hear that you appreciate the team, our customers, and the mission that drives us. Creating a positive and supportive work environment is a priority, and it’s great to know that it resonates with you. We recognize that growth comes with its challenges, and we are committed to navigating them together to ensure continued success for both our team and our customers. If you ever have suggestions on how we can improve, we’d love to hear them. We truly appreciate your contributions and are grateful to have you as part of the PatientNow team!
5.0
6 Feb 2025

Lots of Passionate People

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company does a good job investing into better understanding the customers and promoting from within. Lots of passionate people across marketing, sales, and product. Starting to feel more in step with eachother.

Cons

The review about CX was spot on.

avatar
PatientNow Response
1y
Thank you for taking the time to share your feedback. We truly appreciate your commitment and the insights you’ve provided. It’s great to hear that you recognize the passion within our teams and the steps we’re taking to better understand our customers while promoting from within. We acknowledge your concerns regarding customer success (CS) and customer experience (CX). Employee and customer feedback are invaluable in helping us improve. Reducing churn on the CS side and ensuring our customers fully understand how to use our software are top priorities. We will continue evaluating these areas to identify opportunities for improvement. Your perspective is invaluable, and we encourage you to share any additional thoughts with leadership or through internal channels. Thanks again for your dedication and for being a part of our team!
Viewing 1 - 3 of 67 Reviews

Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.